Airtel

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Category: Electronics

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India

Airtel Reviews

sidgoel94 July 4, 2011
non credit of payment made
‎23.6.2011

Sub: Payment not credited – Service deactivated – Reg.

Ref: A/c. No. 13644181

A sum of Rs. 938/= collected by your Agent under receipt SBIO CH 000531923 on 9.3.11 has not been credited to our account despite several reminders at your office in Anna Nagar.

This has resulted in overdue appearing in every of our subsequent bills with overdue charges. Enough representations were done . We were told to remit that months due with assurance that effect would be made in the next bill. This has not happened. With irony we mention that our line now has been deactivated.

No action taken even after 10 days after writing to nodal office at St. Thomas mount and Anna nagar office expresses its inability to do any thing in this matter.

This is how airtel want to be a MNC if it can't acknowledge the greivance letter of a customer.
Rabi Narayan Das July 4, 2011
sim disconnected permanently
Sir
I am serving in Indian Air Force as a Non Commissioned Officer. On 06 May 11 I purchased a SIM Card of Airtel (9910286045). The number has been activated and recharged with Rs. 50/-. I was out of station for some days and after coming back I come to know that my number is not active. I contacted customer care. They told me various reason of deactivation (You may not got recharged your sim, you may not used your sim for more than 6 months etc.). I contacted the Airtel retailer from which i have purchased the sim. Firstly they told me to resubmitt the document. I have resubmit the document. Still my number cannot be activated. Atlast they told me that Airtel has deactivated my number permanently and given a reason that my verification was negative, however I never received any verification call from Airtel. My grievances may be looked into and redressed.


Thank You
Rabi Narayan Das
Ph. No. - 25675841, 07428747949.
ron_wizard62442 July 3, 2011
Customer care not answering
Dear Sir,
I've been trying to contact a customer care executive for the past 4 days. I've called on noth the 121 and 198 number from my airtel landline and am yet to be connected. The automated interface tells me that it is going to forward my call or connect it and after waiting for 1 minute to be connected it becomes blank and I don't get connected to any of your executives even after waiting for 15 minutes after that. I wanted to upgrade my plan from 1mbps 30 gb to 2mbps 75 gb, my number is 05224079032.
Thanking You
Yours Faithfully
Rohan Pathak
Narayan Roy July 3, 2011
R.S
Airtel is very bad mobile prepaid company. We are not satisfy this company.Today I am lose 10 rs for hello tunes activate but i am not activate hello tunes.
vikas chaurasia July 3, 2011
slow net and low server problem
respected sir,
i am the user of airtel internet connection and i have complained 3 times for loosing server in while using internet, so sir i request you to focous on my problem.
cutomer July 3, 2011
deduct money in wrong way
i am user of airtel from long time
3rd july 2011 near 12:45 they deduct money from my balance
when i call at 1:05 they cut the call
again calling they assure me that mistake will from their side but they can't refund money or proceed my complain
but i didn't receive any detail from their side of complain register
where is customer services?
is it the right way for airtel to earn money and increase profit?
I hope you listen pls help us
rohithmishra July 3, 2011
Worst service and no customer satisfaction
Hi,

I called customer service (198) at 9:55AM on 3rd July, but there is no proper response... they cut the call intentionally without providing and not listening anything.

Also, I called at 10:00AM, on 3rd July, they put my call on HOLD, but never came back... this is happening multiple times.

I send a request for portability, they reverted back with reason and an offer, but now they again saying that they don't have any offer after I cancel my PORT... this is cheating...

This is the worst service I am ever facing...

Thanks,
Rohit
akhil suresh July 2, 2011
cheat about offer
Sir,
i had a complaint about airtel mobile billng...i tried many ways to comlain but i didn, t get, airtel told that during mobile porting they can give 2sc/1ps billng...but they didnt, i have solid proof, , , , , what shall i do sir?please help me, , , , , my airtel mobile is9072716250,
sarika_justme July 2, 2011
useless balence deduction
worthless telicomm service. everyday my balance is being deducted with rs 5 everyday without any reason.. when i am talking to customer care service representative, they are not replying to the call half the time and if they fortunately receive then they have so many lame excuses to give... and still my balance is getting cut everyday
MARSHAL 183 July 2, 2011
MODEM NOT WORKING
MODEM IS NOT WORKING SINCE 26.5.11, YOUR TICKET NO 48114814 .SO MANY REQUEST REGISTER BUT FAULTY MODEM NOT CHANGED.AND I'M SUFFERING WITH NO NET CONNECTION.PLEASE RESOLVE THIS PROBLEM MY PHONE NO IS 01414039198

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