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Umakovv
July 22, 2010
This is the worst experience I had
This is the worst experience I had with me.Recently I lost my Prepaid No. I wanted to have the duplicate of the same.I had police complaint with me.Inspite of that I got a very roude reply from the customer service.They are not co-operative at all.
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ranganathr
July 22, 2010
no connectivity
horrible service . cannot get the network at any time of the day and when we send messages it is saved and I am charged for so many multiple messages, when I just want to send one.. Nobody can reach me as they say the phone is switchesd off . I wonder what is happening.. I am being taken for a ride ??? I know for sure I am not going to get a reply or the network is going to be corrected. You people have made your money and you just want to take everyone for a ride. what is the point in claiming Bharthi is one of the big companys if cannot serve the purpose it was started for.. unless it was to fill only the pocket!!!
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salimkrish
July 22, 2010
diconnecting my postpaid connection
My post paid no 9633747373 under Kerala circle may be discontinued since i am now at New Delhi and shall require only a pre paid connection.Despite my request dated 21.06.2010 vide your reference no 32811871 the needful is not done.i am put inti loss because of the delay on airtel part.
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Funikuloreer
July 22, 2010
When ever I call to service center they are unable to give any satisfactory reply
I have taken pre paid mobile with Samsung set. In which I was informed that you will be getting 2 year incoming with 2400 air tim Air tel to air tel for local only. Now the amount is not showing when I ask for the balance.
2) Almost daily one call comes from Air tel in which they play a song and after that amount of Rs 3/ detucts from main balance(STD), I have never ask for such services.
3) When ever I call to service center they are unable to give any satisfactory reply and even they cut the line without full conversation.
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Yeper
July 22, 2010
I was charged extra amount because of their fault
I am on a post paid plan of airtel where in I shud be charged Re.1 per unit(1 min) of std call and should be given 300 mins free local call from Airtel to any mobile. while the final bill came, I was charged at more than Rs.3 per unit(1 min) of STD calls and not been given the 300mins free local call from Airtel to any mobile.
I was making the calls under an assumption as, I am being charged as per my tarrif plan. and when I complained they replied callously like, even though I am under that plan, but I haven beein charged the extra Rs50 which is part of this bill plan which makes me eligible for this discounts.
I dont understand whats my fault in that.. i am subscribed to a plan and they do agree to it, but instead of an appology they are justifying it as since I am not charged the rs 50 as per my bill plan, so I was charged this extra amount. its their fault if they havent charged the correct amount and not given the proper discounts.
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Tormans
July 21, 2010
Avoid at all costs
Last week a took an airtel corporate connection from Durgachari/Shreeniwas. They came to our office(FCG) to provide us the connection saying that they have allotted the tariff as 1 rupee for my STD plan.But i have come to know that the charge they are cutting is 2.40 rs. Kindly revive my plan to 299 India Home Plan and make my plan 1 rupee for STD. Give me the details of this plan.
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Mikrone
July 21, 2010
Signals are very very poor
I have been customer of Airtel for 4 years.Recently I moved to Madhapur(Sri Swami Ayyappa Society), Hyderabad. Here signals are very weak.From past one month whenever I call to others every time call will disconnecting after talking for few seconds.I have been facing this weird behavior for 1 month.My friends are telling whenever they trying to call me they are hearing Switchoff prompt.Signals are very very poor.I am a software engineer.Clients call me at nights.Every day I have to come down and stand on the road to talk with them otherwise call will disconnects in between conversations.
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ram.bakshi
July 21, 2010
No Guidance
I have a post paid connection of airtel. I want to connect it to a prepaid connection. I sent request to airtel email id 2-3 times for the same. Only once I got a reply which was full of technical stuff. I failed to understand the meaning of their reply. Then I contacted local Airtel office. The employees there suggested me to contact only by email. I also registered my complaint through http://www.jokeshindi.com .
I fail to understand why these people don't help me face to face or talk to me on my mobile. Why do they insist on communication through email only.
Raminder Bakshi
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umakant pandey
July 20, 2010
to covert into lifetime prepaid card
hi,
I Mr umakant pandey, my mobile no is 9892946722 and it is government prepaid card. As I am unable to pay everyday 50paise and 2months rental of 215 so please convert my card from government to life time prepaid card and do let me know about it. Or else please let me know what's the procedure for this
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Alfred
July 20, 2010
Feel like dragging airtel to consumer court
One fine day when i picked up my airtel mobile to make a call i found that the outgoing facility from my airtel no has been taken away. i go to the nearest shop and get my airtel prepaid account filled up. even after that the outgoing facility from my airtel no has been debarred. Airtel is in a way snaching money from the customers in turn of no service. feel like dragging airtel to comsumer court. can you tell me any address or no where i can solve this problem before going to consumer court.
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