I work at Dell Mohali. Was a loyal customer for last 3 years. Retained the same number thru out..Off late I was not able to dial a particular number. Raised a complaint. After 2 days the complaint was auto-closed. I didn't even get a call from Customer care. I called them up again. They said issue has been resolved. Iw as still facing the problem. The reopend the case. I got call saying that the Target number is faulty. I got the cell and the SIM changed. Tried all possible troubleshooting. I work for Dell, so, I am not stupid. Called customer care and they spoke rudely. They said that I don't know anything about Mobile Technology. I told them That I will switch network if they behave this way. This guy said Go AHEAD... I applied for TATA DOCOMO 76960 78041 ... Got it activated in 2 days. Then one day a Rep called me and said he will be sending a Duplicate SIM...It has been 4 days. Have't recieved it yet. Called again to find out. Now, this time another guy said that the previous tech made false promise as they cannot send SIM like that. Why was I promised the first time??? I don't have time to run to Airtel offcie to get a new SIM. Later another number got blocked. My DAD's. Anyway..I am least interested to get a duplicate SIM as I have a good conenction now. The Cx care is still better than Airtel.

I would like to Sue Dell for being incompitent and useless staffs.They keep critisising about each other. I was not able to speak to my Fiancee and Dad for a week. I am getting married next month and had to discuss a lot of things. This whole episode of talking to differnt people, explaing the problem has made me go crazy.

Not to Service Reps as Airtel : Why the FUCK you guys read the case logs before calling? You sound like a piece of shit whn you call to check the status whn you don't have a clue of what has happened so far. Learn your Basics first and then try helping others..assholes..

Anyways, can someone tell me how to raise a formal complaint against Airtel?? I mean at the consumer court. Any help is welcome.

My number: 76960 78041
Airtel number: 9915578041 (Have dumped the SIM in dustbin)

Email : [email protected]

I have updated Facebook, Twitter, Orkut, Linkden and have emailed everybody in Dell Organization not to buy any Airtel conenctions. I am launching a new portal called HATE AIRTEL shortly. I am very furious now. I would like to take a revenge.

Airtel Guys : I want a waiver on Bills. Take the damn money and take your fucking SIM back. Will NEVER NEVER NEVER buy AIRTEL !!

Subscription of hellotunes

Respected Sir,
I am Ashish L. Bele regular customer of Airtel Company 975714778(Prepaid, Friends Card). I put 2 complents to customer care but not satisfactory solution given by them & I lost my money & too much time in it. My complent/reference no.543211808 on 19-03-10, 0428158015 on 24-04-10 & 0428190000 on 25-04-10.
My first complent on 19-03-10, it was for HELLOTUNE. I had call from 9561006194 at 5:13pm but I am on another call, after it I callback that no. as I didn't know it's of hellotune, I heard 2-3 songs but I had already hellotune on my no. hence I cut the call, but within 2mins. I got message that u hav been charged Rs.15 for Chal re phone utha, it's activated as your hellotune, where I hadn't listen this song & hadn't press any no. to select that song. I call to customer care & told them about this problem, they give me reference no & told to wait upto 24-03-10 to solve problem and call from CC. But I havn't any call & no solution for it & my hellotune was also stopped at 5:32pm on 19-03-10 & told that to restart it you have to paid Rs.45
My second complent on 24-04-10, it was for change in call rates & message rates. I recharged on 23-04-10 of 75 & got TalkTime Rs.68 & again recharge Rs.28 for night calling but it's not successfuly recharged even try two times. Then I recharged of Rs.30 & got TT of Rs.25.20. But later on I came to know that my call charges are changed & message chrges also changed.After taking my complent they told me that this technical problem is solved & you'l get your regular charges & balance of Rs.28 for night calling within 24 hrs. But again as usual no reply from customer care, I again call them on 25-04-10 then they told me to wait till 28-04-10 upto 9:54am for solution of problem. Again no reply upto 11:45am. Then I call them again & they told me that you recharged of Rs.75 & your plan changed to 1paisa/sec. I used to recharge of Rs.75 but it never happens but change occur in it then they have to inform customers that now onwards onRs.75 recharge your plan changes to another but they didn't do it. Now I have to pay 5times of message charges than previous and I also lost happy hours(10 paise/min to all Airtel no. at 3pm-5pm & 10pm-8am) & I recharge for 40 paise/min for 24 hrs for other than Airtel for 1 year that benifit I also lost because of that change in plan.
So please do kindful to solve this problem.

Receiving unsolicited promotional calls SMSs from Airtel to my number 0091 9902578153

i am getting unnecessary sms and calls from the airtel chat services and the said services have deducted a sum of Rs. 30 without my consent or requisitioning for activation of such services. The number being used for this purpose is 5432163446867. I request to refund my deducted money and not to disturb me in future by this number of any such number for allied purposes. regards. prof. nalin k. shastree