Dear sir/mam,
This is to request you that I bought a AIRTEL pre paid SIM( no-09634562349) on date 3 April, 2010 from BUNTY MOBILE SHOP, PREM NAGAR DEHRADUN, UTTRANCHAL, INDIA. and since that day my put going is not being activated.
The shop owner also tried a lot but they people are neither activating my SIM nor returning my photo id, more over when I called to AIRTEL office on 10th April at 1:53 pm to a no 0997183666 (as given by shop owner), a lady picked my call and said that she is not bothered about any complaint and did not tell her name.
I humbly request you to please take some corrective measures as soon as possible.
Regards,
Neeraj yadav
e-mail id: [email protected]
ph no-9756518234

My number is 9867056485.

Though i have call charges of Re. 1 for first local call and std rs.1.50 for first call of the day.
rest of the calls 50 paise local and std

from march 2010 onwards im getting randomly charged .
i.e i started getting charged Re.1 for both local and std for some calls
and some calls 50 paise.

After complaining to customer care i was told it will be corrected by april 4 th..
BUT NOW ALL MY CALLS ARE CHARGED Rs.1.50 for std and Re.1 for local..

I cannot understand what was corrected exactly..!!!

My friends who have got the sim cards with me and having the same offer are getting charged as normal i.e 50 paise for second call.

I cant understand why Airtel keeps giving problems one after another..
NOW THIS IS MY THIRD (3rd) complaint.

The Customer Care Executive Was Not Responding Me In a Proper Manner... He Treated Me As though i went to beg Him...My nio is 9600362961 (AIRTEL)

Dear friends,

I have an Airtel Broadband connection 42668209. Was shocked to find (after 3 months) that they have charged for PC Secure(An useless n unknown Antivirus software) and Online Desktop storage without any written or verbal confirmation whatsoever from my end.

This is sheer GREED and they don't have a clue of what's happening as they have stripped themselves fully (Incl their vests n brief to their outsourcing operators!) Absolutely no coordination between them.

When contacted, after so many different versions from diff people, they have waived the charges. The key Qs to the TRAI, Govt and the general public are as follows:

1.TRAI clearly states that a written confirmation has to be obtained from the customer regarding change of plan and same to be communicated to the customer vide email/sms. Neither of them happened in my case. CLEARLY VIOLATION OF THE LAWS OF LAND! Look how they care for the law! They simply break it!

2. I opened my mouth and they gave the waiver for DUMPING USELESS PRODUCTS WHICH I NEVER WANTED IN THE FIRST PLACE. How many millions of subscribers have been conveniently duped like this?, esp. good natured rural folks. Can TRAI, after an audit, arrive at a figure of this humongous fraud???. What about other operators??

3.TRAI is supposed to make an audit of the billing system periodically. Are they hand-in-glove?? Otherwise how on earth can Airtel go ahead with scant regard of TRAI's laws?

Last but not the least. I have never had ANY billing issues with BSNL last two decades. Their response to service may be a lil' slow(Thanks to the Central Govt who are bent on killing them!) but they would ever and never do such a blatant violation.

NOW, WHO WILL BELL THE CAT?? I'm making all efforts with my disposal to see to it that this issue is raised in Parliament/other relevant forums like this, raising public awareness. It's not the Qs. of getting waiver for an individual for a couple of hundred rupees, but to expose the crores of rupees swindled from customers all over India since 1995!.

And without serving local customers, finding their feet-on-the-ground, obeying the rule of the land, they are flying for expansion in Africa and other countries! All Africans may not behave like we Indians, Mr.Mittal. I do care for your LIFE as you are no doubt a Telecom Czar.

Sincerely Yours,
V.Ravichander
98410 47174
[email protected]

Hello team,

I am facing some problem from Airtel / Prepaid Service Provider.They deducted my balance unnecessory from last month for cricket service pack which is not subscribed by me. They deducted 5 Rs. daily from last month & also i done complaint with customer care but no response from them.
Now the Airtel is very "Ghatiya" service provider in celluler companies.Please kindly help in this issue.


Shailesh Devare
Mob : 9890801343