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pankajkam
March 31, 2010
Network problem at Hubli unit
We are having the corporate connections of Airtel post paid about 30 connections, at our hubli unit of vaatsalya hospital getting frequent problem in network we are not able to talk for 5 min. continuously.
We have asked for the solution long back to put booster in the building, despite of repeatedly telling no action is there so far.
In future it is not going to happen then we will be forced to withdraw all the connections.
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pradeep ds
March 29, 2010
loss of my money
dear sir,
I am usig airtel sim card last 4 years now also using, yesterday night means 28/03/2010 this day night time 12:20 tht time they charge the 10 rupees. that tiime i am in call i am talking with my friend after i cut the call they charge the call rates but within the two seconds they charge 10 rupees.At the time i called the coustemer care and he take a complaint and he said our exicutive will be calling tomorrow at 3.30 pm he said that time i said k.
Then again that date morning 4.20 something again they cut the 1 rupees.
today 3.30 and 4 something they called me that coustemer care he talk with me that time they told me you are using this service thats why we charged you that tyoe he told me i said no i am not use this service why should i pay? i ask, but his talk is not satisify my question. and he told me sorry sir this amount not refund to you that type he told me and cut the call.
so that is i requested you please give me justice sir .
thank fully
pradeep d s
9900568233
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aprs nalgonda
March 28, 2010
net work coverage problem
i have been using airtel simcard 97o1889870 post paid for the last two years. but off late it is not functioning. I have even approached the head office at begam pet hyderabad. but of no use. iam in fix as to what to do.my repeated calls to air customer care haven, t helped me. iam suffering a huge loss because of the non-functioning of my simcard.hoping that you would attend to my problem and solve it soon
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umang goel
March 27, 2010
deduction of money for no mobile download
on 19/3/2010 around 9:50 pm, i opened the site google and through google i opened facebook, as i was not using any wifi i did browsing through airtel live, when there after i receive a message from the no. 54321 at 9:58pm. saying thank you for dowmloading girl on the beachv from airtel which actually never happened in my mobile and charged Rs. 15 for it.
after receiving the message i stopped doing browsing and again after 10 minutes i.e. at 10:08pm. i receive another message from the same no. 54321 saying this time ''thank you for downloading kiranvideo2 from airtel and you have been charged Rs.15 for downloading.
After receiving these message, i felt cheated and i immidiately called customer care telling them about that problem on 19/3/2010 around 10:10 pm. where the person gave me the complaint no.719322 and told me that the problem will get resolve by 25/3/2010 by 6 pm. i felt relaxed that airtel might see to our problem,
but i was forced to make this complaint today after having a talk with Vipin from airtel on 23/3/2010 at 2:07pm. from the no. +919971000260 who told me that, the downloading details have been mentioned in the data and i can not refund the money.
i have been using this no. since past couple of years and i have never made any complaint like this before and that only for 30 Rs. but when i come to know from vipin that he can't refund the money and he directly said to me that we can not do anything else in this even when i ask him to let me talk to someone senior to you he simply denied to give me the no. according to him it was not aloowed to give numbers of the senior person.
even to know more about this no. you can check my past records, if anything like this has happened before and also my recharge value to make you understand that i will never make a fake complaint to get 30 rs. balance in my mobile because i am still more capable of doing recharges and too og higher value.
Note:i can send you the message which i receive from 54321 for downloading, if there is any contact with me from any no.
i can not provide any proof photo as there is a dedection in the money balance.
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subhash ch. pandey
March 27, 2010
signal of tower
your airtel tower is not good signal in sarwan khera dist. kanpur dehat pls solve this probelm.
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gyanendra khandelwal
March 26, 2010
sim failed
my no 09829051090 mobile connection is not working last 4 dayes
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Legenesh
March 26, 2010
getting sms from 5432105 without even subscribing and having the
I'm getting sms of matrimonial services which i have never subscribed for from 5432105
I want to deactivate this service in my mobile No.9867056485. This service has been renewed automatically weekly two times anything done by me. And my balance also decreased. Please cheque this problem and do the needful.
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dhiraj chopra
March 25, 2010
sim registration
sir i m using airtel 9810300564 from last 5years on 22/03/2010 airtel disconnected my sim registration bec of mismatch my identificatoin from there side n i talked in custmer care 121 they suggest i hv to go outlet n i said to 121 i already converted this number on my name on dated 14aug2006 at his krishna nagar outlet but in outlet they said its ur mistake than i approach nodal officer n applet officer they aggreed ki its our mistake buy u hv to wait for 1week to again avail our services n they also said nobody do anything for u.sir pldo my favour in this situation n now they are saying from our side v r not able to start again this number sir its my buissness number if they dont start i lost my customers n my payments also.pl do something n revert
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Amitabh raghuvanshi
March 25, 2010
Lack of intrest in customer complaints
Using Airtel in data card. Its Unavailable most of the days in a month. Complaints sent is not catered, be it that they are unable to rectify or dont want to do. Mails sent is not replied.
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JOGINDER s yadav
March 24, 2010
to stop cricket updates
It is submitted that I have 2 airtel pre-paid numbers 9004161903 and 9004161904. Many times unwanted services are activated on my both numbers with out my prmission and the balance money is deducted from it. I have not seen such a irresposible mobile service. It is requested that all the services activated on my cell numbers be sopped with immediate effect and my money be re-imbursed back to my balance. I am totally frustrated with this behaviour of airtel. I am also looking for legal action against the airtel management.
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