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rockan
March 25, 2011
inproper customer service
Dear,
As i am using my airtel prepaid no. for more than 4yrs . and i am using postpaid no. too from of ur company . My prepaid no. is 9940342308 . I ad me called to ur customer care no. for an clarification of my message booster . one guy picked up the call and said there should be a minimum amount of 1rupee . usually i use this prepaid no. only for message & for browsing and i will my postpaid no. for other things & even i am using broad band service with ur company only . In such cases i told k to that guy and recharged my account for 10rs and 17rs for net . when i started message it was charged for every message . so i called up airtel customer care again . the guy who pick the call . he did not respond well . He maid me to get tensed . Later i cut the call after appreciating him about his service . Den now my net access also in problem . so try to call once again to get a help regarding this, but that ad blocked my customer service . I am also working in customer service industry in a good position . but airtel customer care had through me to damm shit . good job guys . i planned to cut all my service with airtel
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rockan
March 25, 2011
inproper customer service
Dear,
As i am using my airtel prepaid no. for more than 4yrs . and i am using postpaid no. too from of ur company . My prepaid no. is 9940342308 . I ad me called to ur customer care no. for an clarification of my message booster . one guy picked up the call and said there should be a minimum amount of 1rupee . usually i use this prepaid no. only for message & for browsing and i will my postpaid no. for other things & even i am using broad band service with ur company only . In such cases i told k to that guy and recharged my account for 10rs and 17rs for net . when i started message it was charged for every message . so i called up airtel customer care again . the guy who pick the call . he did not respond well . He maid me to get tensed . Later i cut the call after appreciating him about his service . Den now my net access also in problem . so try to call once again to get a help regarding this, but that ad blocked my customer service . I am also working in customer service industry in a good position . but airtel customer care had through me to damm shit . good job guys . i planned to cut all my service with airtel
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