I am Sri Ramesh Chandra Sahu, working as Manager(Advances) in State Bank of Travancore, Muvattupuzha.

Before few day one of your representatives have come to my office and advertised me about certain new products ou your company meant specially for SBI Group staffs.

I have agreed to take a new connection from your company. As per his statement only last bill, salary slip and PAN card copy was provided to him. My no. was activated under Portability from BSNL.

Subsequently one of your representatives Mr. James has come to my office, without prior intimation to me. On that day I was in Hyderabad for some official work. As such he returned and reported negative on address verification.

In the 1st week of March-2011, somebody from your office called and told me that your address verification is not done properly and as such our new representative will go for the same. Accordingly I have given the details asked by him.

Today my outgoing calls has been debarred and on enquiry from 121, they have stated that due to negative in address verification, it was disconnected.

It is reported by Mr. James, that he came to my office and my colleges told that no such person is working here. However the fact was that my college told him that when M. Sahu will arive, they will give a call to Mr. James. Accordingly they have called, however Mr. James did not turn up and gave a negative report.

After That I have received my first bill and paid the amount in time.

Now Please reply me the following.

1) How can you disconnect my no. without prior information ?
2) Can a person, who is using a BSNL connection for last 6 months and working as a officer in a PSU organisation, give wrong address proof ?
3) How Mr. James give such a negative report ?
4) Is not it your responsibility for calling the customer, before disconnecting the line ?

If my complain is not resolved within 2 hours, I will file a complain at appropriate level.


Ramesh Chandra Sahu
Mob-No- 9446414787

Respected sir
We have not received our monthly bills of 5 months i.e april, may, june, july, august. And we are unable to pay your bills. I request you to pls see this matter as soon as possible.
Thanking You
SUSHIL GUPTA
PROP.

Dear Sir,

I am using your service from 3 years first one and half month it is prepaid and from December2007 it is postpaid..

I am very dissatisfied with your service and your service personnal as he is not involve in my complaint.

Just in the last month i have not recieved your airtel Bill with details and i have spoken to ur call centre on 11.07.09 Mr. Rohit and give my all details including my address also and instruct him to provide my bill detail so that i will pay the bill..

Just now i am calling again with your call centre and told him that please provide me the bill so that i will pay the bill and if you will check my details i have paid the bill within time periods and told him please provide as i have to submit it in the company but your supervisor told me that it will reach till 29th of this month ...

Now tell me how a person can wait so much time why what is the reason...

Hope you reply me as early as possible on my number...

My no. is 9725041819

Regards,

Irfan Dudhwala