HELLO,

My name is Mr. M L Prashar. im from ludhiana. i was having an AIRTEL POSTPAID number 09915094200. i lost this number about 3 months back. than i request to airtel custmore care to stop the services of the number. i complaint fom 09872094200.

but even now after much long time i am reciving the bill for the same number at my address.

im sending you
1.> Bill no. - 940110957 i.e. for period of 05-07-09 to 04-08-09.

please treat it as urgent. my current no. is 09872094200. please call me if can help you with any query regarding this metter.

with sincere care and humbleness,
Mr. M.L.Prashar
ludhiana.
ph. - 098720-94200

I have Airtel postpaid No +919766646417. It is a part of CORPORATE CONNECTION. I have subscribed for the bill by post. Since the time I have taken connection the bill is never delivered and when ever I contact the service centre I am always told that the bill will be delivered within 4 working days OR the bill has been send BUT THE BILL IS NEVERA DELIVERED OR SEND. I am amazed that if this is the state with Corporate plan what the ordinary customers must be undergoing.
regards

Airtel "customer care" both 121 and centers should be ashamed of themselves for calling themselves "customer care" and start calling themselves "customer despair". There is no bloody care. Its full of such crap people none of whom know what they are doing.

I got a post paid connection on 4th of July and it stopped working while I was outstation after a couple of weeks. Just showed unregistered sim. After numerous attempts to get to there "customer despair" excutives they said my documents had some verification problem. So after coming back to the "despair centere" where I had got the connection I showed them my bank document showing them a new proof of address...inspite of already having given them Ration card and pan number. The "customer despair" center executive(there is no executive its just a fancy name for cheap labor) told me there is no problem with the verification will start in the next four hours. This exactly same procedure ran for 15 days with the same answer everytime ... with the 121 despair excutive telling me different things and the center despair executives telling me different things. the "will start by 4 pm". Then eventually I got tired and asked them to cancel the connection and the center despair executive told me my SIM has magically screwed itself so I need new one. Got new one and told me will start with 4PM(Inspite of me telling me a hundred times that there is no problem with the SIM). Same procedure repeats again and again. Then next time I go to the despair center I am told I am screwing the SIMS myself. I dont know where they pick up these idiots? By that time it was 4 August and I got a call from there Ahmedabad office asking me to pay the bill. But since my mobile is not working they call me on my landline. That that iiot tells me my phone is not working because I have not paid my bill. I am really restraining myself from calling these guys ass*****. And to top that that female who called me told me I should set up there if they told you there is a problem with verification then its true, if its problem with SIm then its true, if its problem with bill payment then its true, and that she is so smart that I should listen and do what she says and also that I should set up my own network if I cannot live with my mobile phone not working for 20 days and I dont like going to the customer care center so many times. I intend to take them to court and if some collection agent comes to my door they are looking forward to an FIR the next day for harrassment(after I let my dogs loose on them).

copy to AIRTEL
1 copy sent to TRAI


hello sir,
i am from amravati, maharashtra
my mobile number is 9890804804, and 9730804804
i was a prepaid customer since 2004 with mobile number 9890804804, but then in 2007 some promotional executive approached us and offered us a police plan 150 rental and airtel to airtel calling free,
as i was priviously a friends customer i was charged 10 paise/min so it was really an attractive offer 4 me, so i converted to this police plan rs 150 rent, and also took 2 connections for the family initially and then 6 more connections wi9thin a month after experiencing the benifits, and now its allmost 2 long years i have been using this postpaid plan, i even built up an airtel network in my whole family, as it was totally free for me to call airtel,
but all in vain, these airtel people cheated us by changing the plan abruptly,
suddenly since 1st july airtel changed all its 4800 police plan connections acccross maharashtra, giving an excuse of that company cannot offord that plan anymore..so the new charges are from free airtel to airte to 10 paise/min,
now 1st of all how can the company change the plan so abruptly, without any prior intimation, and we were promised at the time of taking new connection that postpaid plans never change,
but now as we dont have any proof of verbal promises, we are helpless and ditched from airtel,
its a sort of mental harrasment,
and if we continue using the same way we used to, we cant afford to pay such heavy amount,
we just want the changes made to the plan to be reversed...connections which were alloted 1yr after our plan are also still going on with 1500 minutes airtel to airtel free, but our plan has been changed...
i jst want the plan to be reversed or it should be converted to 1500 min free airtel to airtel Rs150 plan
coz now we all have airtel numbers in the family and you can v.well understand how difficult it is to change the numbers,
so this is just a torture/ fraud/harrasment from airtel,
nd if the company couldn't afford, why did it launch the plan...
i request an immediate action against airtel for this issue..
9890804804, 9730804804
ashutosh ganeshpuri
amravati
maharashtra


the other numbers of my family members and my friends are
9860111331,
9860080884,
9860515514,
9860113141,
9970057050,
9890313583,
9860066706,
9860655672,
9860161581,
9766545777,
9970010270,
9970057824,
9860380900,
9890813813,


--

-Aashutosh

very poor service for corproate from Airtel...