Hi, I am Soumya Ranjan Singh, phone number - 9949832601, this is the case of last year June.
From my credit card an amount of Rs 584 got debited in the name of Pioneer corporations i.e Airtel office of Secunderabad, near Paradise.
I paid my bill of same Rs 584 and again automatically in the August months credit card statement again it has come.
First i gave a complaint to ICICI bank as my credit card was from ICICI, but they reverted back saying that Airtel has taken money from the card so we had to deduct.It took 3 months for this statement from ICICI bank.After that i again and asked Airtel regarding this, they said it will be solved, max 2weeks as there was some problem in Airtel Bill Server, but alas, till now i did not receive that money. I had to run 3 or 4 times for this but every thing in vain.I also gave my credit card statements showing two times deduction for the same amount for the same month, no response.

For more clarification please contact Mr. Srikant, the Manager of the Airtel Office Paradise, Secunderabad, 500003.
Phone Number - 9949011124.

I could have sued Airtel for this, that how can you take money from my credit card without my permission, but i didn't do thinking that it will be solved but now it has been some 5 months but i did not receive any sort of apology from your side.

Now, presently i have relocated to overseas, so i wanted to disconnect the connection but they have said my pending is Rs 1075. But i have to get back Rs 584 + Rs 500 (Advance refundable) = Rs 1084, so just settle my account and disconnection.

If you Airtel have little bit of shame then do this as soon as you can.

Pl dont take Airtel connections. Thier customer service is miserable. They r very rude, irresposible people at the call centers. I have been contacting them for the past 2 months regarding the refund of my deposit money .

Airtel is very strict about the bill delivery. I can give u example " My Airtel bill delivered to Miss Setty according to customer care (I am Rohan sahu not miss setty). who is this miss setty .? After searching this name I found a person she tells me she never receive my bill and she also don’t know me. How this airtel people got the name of miss setty's ... god knows. After a long conversation i came to know that airtel is not responsible to deliver bill on right place , courier service that tied up with airtel that is the offender . And customer care was not agree to give the address and contact number of courier except POD number .

Story is not finished yet.... one person found my bill in common mail box of my society ..and he gave a complain against my bill to Crime Branch Mumbai and the reason was "this person is staying here in this society then also his bill comes on this address".

31 st dec ( my birthday) morning i got a call from Crime Branch . According to Officer I have to attained to Crime Branch office on 1st Jan (First day of 2008) . What a pleasure Birthday and New Year I will never forget .

Now i am rounding and rounding the office of Crime Branch Dahisar Mumbai.

"Wah ree Kismat " .

This is regarding the airtel, I have been using their services for a year now, they have good offers for corporate customers with lower call rates, and we all being innocent will think only of the good side, but no one really knows their hidden and lucrative business plans, what they do exactly is fish out customer by offering good tariff plans and once you are in they try to remain as good as they can be, and when you think all is good then all of a sudden you will find a hefty amount on your bill which you have not used. This happened to me, my calls used to be very low and I opted for the AES249KK plan in which they have 600mins of call free, I was using their WAP / GPRS services and 3 months down the lane they billed for unknown things, claiming that I had downloaded certain things, I spoke to the customer service, they are all nuts and with no resolution, finally I had to pay that bill, and later that month I stopped using their WAP services, my calls were very low, and within the 600mins offer limit, so I used to get a minimal amount like 280 - 300 rupees, then 6-8 months down the lane I see that they charged me for 872 rupees, and in that most of the billing was for WAP which I was not using, I called up their customer service, believe me its the worst that I have seen in my entire life, moreover the reps are so very rude and are trying to make up the bill on me, they would not agree their mistake. So people, I have only one advice to you, before you make a decision with airtel, think twice or get taken for a ride. I seriously would want an audit done on these people, just imagine if they bill one customer for 10 calls that he has not made, imagine the profit that they will earn from the entire network. These airtel guys are ridiculous and are running an unethical business which will fall in the long run. Corporate customers beware!!! Do not enable autodebit for your airtel bill.

If you are a similar victim, please let me know my mail id is [email protected]

The customer care at airtel is just horrible. If you are a high pressure you should not contact airtel customer care perhaps, instantly they will kill you.

Mr. Sunil Bharti he enjoys the money from the business but least bothered about the users who really making him run the business. I know, he even do not bother how his employees are doing but raise money.

I pray to GOD whatever he has earned by way of wrong promotional sms and false commitment to his customers should repay or his business should go down the drain.