I had an old post paid number.It was in service for the last FOUR years. Later I expressed the desire to change it to prepaid number keeping the number same. I paid the charges plus the documents and later I I recharged it for Rs.500/- The phone was under whole life incomming free scheme. Later when I I left for Australia, the phone was disconnected without any refund, explaination or any reason given for the disconnection. Contacting the Customer Care, I was informed since the services have been deactivated nothing can be done.How come all this?My cell phone number is/was 91 9818255462