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Guru arora
July 7, 2011
wrongly activate the programme and deduct the balance
my airtel no 9818423600...is wrongly activating programmes like...-"mitti ke rang"...etc etc...on 13.06.2011 and deducted Rs. 30..from my balance of airtel prepaid connection...i make contact on 198..they refuse to refund the amount and deactivate the programme on my request at the spot.they charge Rs.30 for one month and deactivate at the same date.when i have paid Rs.30 that the programme will be closed after one month which i requested but neither they refund the amount nor they activate the programme for one month for which the amount was already deducted..contacted on 15.06.2011 on mobile no. 198, i also contacted on 16.06.2011 with mr.varun mennon and further talk with senior supervisor mr.kulbeer ..all of them refused for the same and ask me to go and do whatever you like..i request your goodself to look into the matter and justify my problem and too much harrasment which is given to me..thanking you...hoping for favourable action...
GURU ARORA
(9818423600)
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ankita singh
February 28, 2011
msg card blocking and balance deduction
airtel is deducting amount from my talktime balance while sending msg to any no. instead of deduting amount from my msg card.
customer care executives are not even attending the calls related to the problem.
please consider it as soon as possible.
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Anita_s
December 31, 2010
Reduced my Balance illegally
Today I got advertising call from Airtel about Bejan Daruwala event. I cut the call immediately. Later I receivee a message from Airtel saying "Thank you for registering for Bejan Daruwala Event. 15 Rs. has been reduced from your balance. etc..." I had never registered for any event from airtel. When I called customer care they say that I registered for it. Without me doing so how can it happen? They have unregistered me now. But not given my 15 Rs. balance back..
Such event happened earlier too with Hello tunes. I never asked for one. But a song was being played as a hello tune and regularly Rs.30/month was being deducted. I found it difficult to get rid of this hello tune..
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shailly
December 4, 2010
unnecessary deduction of balance
sir,
my cell no.is 7895220748
on 3rd dec 2010, i recieved an sms informing that i have subscribed for some news alert and rs.10 deducted from my balance..which i hadn't done.also rs.10 again deducted on 4th dec morning for the same reason..
kindly look into the matter since i have not subscribed for any such offer..and inform me on my email address [email protected]
thanking you
shailly khanna |
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nikhil byas
October 10, 2010
incoming calls are banned
dear sir/madam
my self nikhil rajendra vyas. i belongs to akola dist. at maharashtra
i have an airtel friends2 prepaid connection 09561581939.
from last 10 days all my incoming calls are banned(blocked) on this number.
outgoing calls are normally working. bt was not able to receive any call.
when someone calls on my this number a recorded tape get played "this number is temprorily out off service"
when i contacted to the customer care of airtel they are not responding me for this problem.
then i went to the airtel store in akola for this problem then the customer executive said to me that my incoming calls are banned because im not receiving the add calls.
and i know this not a problem.
so i want to complaint against airtel services and their customer srevice representatives and their airtel store in akola..
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Gaurav Talwar
January 22, 2010
diconnection
I month ago, I purchased two prepaid with life time validity connection 9501666904 and 9501666905. Now after one month on 9501666905 company has barred incoming and outgoing call when i enquire about the same then they told me that your connection is permanently disconnected due to non usage.
And regarding 9501666904 yesterday company has barred outgoing and when i enquire about the same they told that your document are pending. I visited Airtel Relationship Centre to submit document by today they deny to accept my document and told me that both of your connection are permanently disconnected.
Now I hereby request you to help me in this regard.
Thank you
Gaurav Talwar
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Priyanka Chopra
January 15, 2010
pre paid connection
I am the owner of Airtel prepaid no. 9818974060.On 27 th of December 2009,
I had given Rs 1000/- to Mr Nitin Aneja, Owner of Prakash Telecom, D 2/17, Model Town, Delhi 110009 to recharge my phone.His contact no.s are 9811054295 and 9212054295.
I received a confirmation for recharge of Rs 500/- which was confirmed through SMS bearing trans ID no. 374887097.
Another recharge of Rs 500/- was not received and I received the SMS, recharge unsuccessful bearing trans ID no. 322819692.
On contacting Mr. Aneja I was told that he would not refund my Rs 500/- as his account had been debited Rs 500/- by Airtel.
I have complained to Airtel bearing reference no. 5379519 Dt 5/1/10 and also made Mr Aneja talk to Airtel's customer care executive but I have so far neither received the recharge nor the money refund.
I request Airtel to contact Mr Aneja and resolve the issue and save me from unnecessary harassment.
It would seem to me that a lot of money is being misappropriated from Airtel customers in this manner.
Regards
Priyanka
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neeta jain
October 19, 2009
unnecessary deduction of amount from balance of mobile phone
I have prepaid mobile connection of Airtel cell no 9893630855, purchased during aug 09. Its 2nd time that i have to suffer a lot with the service of Airtel, firstly on the name of verification of documents for about 10 days, also ceized my amount of special call tarriff. Secondly on 17-10-09 when i received a message that u have been charged Rs 10 for renewal of Astrology scheme for next 10 days... this is totally foolish and cheating...why Airtel allow such scheme that automatically renew the scheme/whatever game etc when an innocent user doesnot apply for it. on the day of diwali my mobile showed -ve balance as Rs 10 was deducted from my account without my choice or permission.its very okward position for me...because of it i hardly recharge my mobile with huge amount...kindly take it seriously in the intrest of conumer and for the name and fame of Airtel...
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KT VASUDEVAN
October 16, 2009
non refund of money which was deduced for no reason
sir, <br />
My mobile No.is 9500185271. On 12 Oct 09 I was charged with Rs.30/- for n0 reason. Though I have complained many times from 12 Oct 09 to 15 Oct 09 there was no response. On 15 Oct 09 I was promised that the amount would be credited immediately but till now this has not happened. I think I have been cheated by airtel.
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Mini g
October 1, 2009
Prodiving wrong full talk-tike information by customer care executive
I have airtel prepaid life-time mobile connection. I call to customer care(121) before recharging by phone for full talk-time. One of the customer care executive says its is for Rs.225. I ask them twice, is it Rs.225. He replied yes. So, I recharge my phone. But it was for full talk-time for ISDN dedicated balance. They did not tell me this thing, and I again call to customer care, some says you will get your amount back to local balance.In this way they pass 5 - 6 days . Now, they are saying, that you haven't call to customer care before recharging your phone and speaking rudely..
So, now I am very dis-appointed with customer care.
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