I am customer of AirTel Prepaid connection and for past few months i am facing problem for automatic activation on prepaid schemes without my permission. When i ask customer care executive they escape by saying that i may have received a promo calls and had activated the scheme. I told them that i had received a call and i strictly said no to them and i never talk much which this promo calls caller later on i deactivated this scheme on 08th JULY 2008 by loosing my money on activation charge... but few days back on 31st JULY 2008 again automatic renewal subscription msgs send to me by airtel and I strictly never accept that msgs and i talked to customer care executive and he assured me that this service is deactivated from my number and in future this problem never occur again. But when i recharged my account on 4th August 2008 in night my total balance is Rs.56/- but on 5th August 2008 at 11:00 A.M. again my balance was deducted from my account, Then i called up on one of the customer care executive and i asked to stop the service and give me a refund but that lady argued with me then i asked her to let me talk with the higher authority she forwarded the call after a long wait to a person "Veena" who seems to call herself a supervisor but i think she was also simple customer care executive and she argued and disconnect my call... After that I again talked to "Mr. Kailash" on 06th AUGUST 2008 he assured me again that the scheme is disconnected but again the charges which are deducted that is for again background music scheme. I talked to him and he assured me that my money will be refund very soon but nothing happened. Again I talked to Nodal officer on 07th AUGUST 2008 and she again disconnected my call. Again i called to "Mr. Kailash" but on that number i talked to "Mr. Anupam" and he again assured me that i soon received my money refund today i.e. on 07th AUGUST 2008 but i did not receive any payment till date. I am fed up of such service from airtel. I must say that this is not way to do business, its a mere cheating the customer.

I have taken airtel prepaid connection on 18th june. After working for few day my services was terminated. I called airtel customer services so many times and even submitted documents to the shop twice but till now my is not activated. It has been a long time at least 12-13 days they have not provided me any service.

Have taken new Airtel Prepaid Number 9701214701 on 14th Feb 2008. I have submitted Pan Card Xerox, Gas Connection for identity and Address proof along with filling the application form and photograph. On 3rd March 2008 I got message that I need to submit the documents again. Then today i.e on 21st June 2008, I went to Airtel Customer Care to submit the documents and activate my number. Customer Care say that my number has become "Free Number" and I may not get the number back. When I took the connection i have recharged my phone with Life Time Incoming by paying Rs 1200. Now they say my number may not come back to me. This is the SMS I got from Airtel, "To resume your mobile connection, kindly submit required documents at nearest Airtel Showroom. For further details kindly call 121". This message does not say anything about cancellation of my numbers completely nor it says anything about this "Free Number" concept. Also this does not contain any time frame before which I have to submit these documents. But they straight away canceled the number. Just because I have paid Rs 1200 and Airtel got their money and now just by canceling my number by citing documents reason they can get away with my number. I am not sure why Airtel does this to customers. They at least need to inform customers about their policies. How much effort we need to put in to earn Rs 1200. And providers like Airtel take away just like that. Is there anybody listening to us.

I am a customer of airtel prepaid. I was satisfied from its service, but some time ago when i activate its net on phone service, he charged me after i deactivate the service. the service have five rupees for 24 hours but he charged me ten rupees for two times. I also unable to share my problem with its customer care because my customer care service is also banned. I have no other way to go through consumer court about this and i also change my connection.

I am having an airtel prepaid connection bearing no 9960199732,
the customer care has activated some service without my knowledge and permission and now on complaning them to deactivate the service they are cancelling my call repeatedly.
The name of airtel customer care executive is NILESH and i also have complian no with me.