airtel/prepaid connection

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Category: Services

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India

airtel.in

airtel/prepaid connection Reviews

[email protected] April 1, 2010
getting harass by service provider
I had taken a prepaid connection (Mobile number-9560728133) from Airtel office : Aditya mall, Vaibhav khand Indirapuram, Ghaziyabad, Uttar pradesh by one of your representative vandhana in the mid of feb, 2010. After a month of service, one day I received a SMS from airtel that they have not received my document and I had to contact the person from where I got my connection. On same day I went to Indirapuram office, ones again I had hand over all the document to vandhana along with new application form, but after one day my number has been disconnected on 17 march, 2010. After disconnection again I visited to Indirapuram office, at that time I was again advice by one of the airtel representative seema to fill application form along with all the document, I did the same but after one week of follow up to office I did not get any positive response. After a week I was again advice by one of the airtel representative roshni to fill application form along with all the document, I did the same thing, still doing follow up but I am not getting any positive response, even not any clarity about process and all. During this followup time I have been also badly miss behaved by one of the airtel representative there, I don't know the name of that person but he may be franchise owner or head of the that office.
About me I am a owner of a small organization, which has spread across India, I had taken this prepaid number to not get any service problem at any condition. After a month of use of this number I had distribute this number to my network. I am loosing very high because of this service problem.
I have loose all the patience and requesting last time to do needful.
Thanking you,
Chandra Sekhar
April 5, 2008
corrupted sim
I am presently residing at NOIDA, and took the airtel conection in december, 2007. from february onwards the sim is not responding properly. any call that comes on my cell is automatically disconnected after 2rings. I went to the mobile shop and formatted my cell but then also the same problem continued. then I went to the airtel shop then I complained there also, so they isued me a new sim and said that it will be activated within 2 hours..it took whole day to get activated and on top of that, the sim had the same problem till now. they gave me their no. to call them if the problem continues, but when I called them there was no response.

if you all can't resolve any problem then why a person so confidently said to call him later if the problem continues..

now I am having such a great problem, that my official calls also gets disconnected..

so now just tell me what a customer should do in these situation.
i am not that free to run behind that person everytime.

from where Ill get the solution to this problem.
February 26, 2008
regarding PUK code,
my sim card is of Pune,Maharasthra circle and it got blocked due to wrong entrance of PIN CODE. so now it requires PUK code to open it as i am in punjab circle, i am not getting any assistance from this circle's care centre as well as from pune's care centre even after declaration of Airtel as an iconic brand. so this is a matter of concern. feed me back with definite solution as soon as possible.

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