I called Al's pest control 12-28-2008, I had a mice problem. He came out said that we Had mice; and he guaranteed them to be gone in 2 days charged 100.00 but if we paid cash it was 90.00 so we paid him cash. he put bait out in our kitchen and crawl space. a week later still had mice called him back again because the posin was all gone he took 3 calls for him to return, he did come back put out more posin out. so then we still had a problem and Called him a 3rd time and he wanted to charge us 25.00 for gas this is what he told my husband I called him back and told him he never got rid of our mice in the 1st place and I will not pay 25.00 for his gas. he has a 60 day guaranteed. and if he could not get rid of our mice then give me my money back. He did not want to deal w. me @ all and said he would call us right back and never did. his company is BS he had no knowledge of mice and he Al also goes my the name of John but Al and John are the same people . I had to call Terminx and pay more money for them to fix my problem.