Alabama Power
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1 stars | | (7) |
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Category: Electronics
Contact Information Alabama, United States
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Alabama Power Reviews
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PISSED LEEDS
July 21, 2011
service
I bought a computer from these liars.. two conditions of the contract was at home service and operating system upgrade if needed..Paid over 200.00 for warranties.Jim Warton is a liar and i have proof.. still days and months later still fighting no arbitration no protection from fr5adulent people like jim warton..OVER A BARREL ..never buy anything from these liars and crooks.. They cant even hold to there own terms.Called the warranty company even they said no.The state of alabama is going to hell with liars and crooks at the helm.I have proof, , if needed.. They refuse to take it back too..told me in the first day with problem NO RETURN.. JIM YOU ARE A CROOK.
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patricia millender
May 19, 2011
bills being to high since they change the meters
hi my name isPatricia Millender and i have a complaint about my light bill. every since alabama power change the meters my light bill has been very high it has change frome $200 to $600 or better. i really think that something needs to be done about this and its not only me its the community. we need your help.
Thanks,
Mrs.Patricia Millender
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Jcadwell
March 17, 2011
Collection Procedures
I've called constantly for the past 2 weeks about this bill. Advising customer service that I am on SSI and would be getting help from project share to pay this bill. I used my whole check in jan. to pay 665.00 on this account all because I was not allowed to place my budget billing accumulation into the acct for reconnect.(I was in the hospital when it was disconnected) This past month I had to play catch up with other bills. As I have stressed many times my appointment for the Red Cross is 03/21. I called way before the due date of the bill, but this was the soonest appointment they had. I am trying very hard to work with Alabama Power, but you don't seem to be for people who are actually trying to pay there bills. I will be forwarding this complaint to everyone possible, including the news, the better business bureau and the public service commision. I know it will probably have no effect on my account. However, hopefully it can lead to help for others. I just hope someone like my self who is disabled, and prone to anxiety attacks, seizhers and strokes does not die before, you realize how this companies lack of concern and care for the people who pay their salaries is utterly ridiculous. I may be hitting a hard patch in life now. However, you just lost a future customer for your appliances, and many more referrals that I offer to companies who actually care.
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Ted M Lynn
March 5, 2011
being direspected in front of everyone
I went into the Jasper Al office to pay my bill and get service turned on at my new house that my ex wife lived in til the divorce was final and the teller there Amanda looked on the computer and seen there was a big bill here from my ex wife (Tracy Lynnn) so she called manger od branch James down and when he came! Manda started yelling at me telling me that this bill had to be paid in full so everyone in there knew my business it was really embarrassing. Neither of them would listen to what had to sashe just kept yelling at me. I told them I took my name off of the account 4 years ago when I got my other place in Guin Al and started service with you all. I am disabled and get my check on the 3rd of the month and was wanting to pay my bill and me how much it would cost to turn power on here I even asked if I could pay a lil on ex wife bill just so I could get service cause I need it I wear a CPap and have to have it. She yelled as loud as she could and said no and would not take any money. I now live on a small power plant with my family of 5 and will not allow me to wear my CPap. I don't understand how my ex can have electric but I cannot and it is her bill. I have proof I did not live there and they would not even look at that. Then they said I tried 2 years ago to get it turned on and I never called them. I am thinking about getting a lawyer for iscrimination against a disabled person and belittling me in a building full of people when there was no reason for it. I know I would get way morfrom them then what the bill is and would work it out with them with someone who will not yell at me and treat me like dog. I asked them to remove the medical tag since I no longer lived there this was Jan08 knowing the bill was paid. In May of 08 Tracy Lynn had to move out cause the power was turned off cause she. Called me in Guin Al wanting me to pay for itcause she waisted her money for our kid. Me and my new wife just got married and we have 3 kids which one is disabled and have no electric. How can we fix this with out going to court cause I pay my bill every 3rd and I pay it in full so I don't know why I am getting treated this way. Please contact me to resolve this matter. Thank and May God Bless You!
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3463davis
January 27, 2011
Money
Bill only goes up, even after changes have been made. Fighting a loosing battle. I could flip the breakers for a month and my bill would be higher.
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Strugglingtosurvive
September 20, 2009
Deceased moms bill
I found out July 30th that my mom had cancer, 3 different kinds. on August 3rd I found out she had 30 days to live. She died August 24th. September 3rd I went to have the lights cut off in her name and on in mine. They told me i couldn't because she owed a 3800.00 dollar bill, that i am being held responsible for... They know i have 4 kids and need power, I was told if i didn't pay the bill I would not be able to get power to my land...I think we are going to check into solar energy...
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Alex
May 19, 2009
Bad service
I live in Alabama and my power bill has doubled since this time last year. I have not been running my heating and cooling system either. I called Alabama power and of course I got a range of excuses. My kwh has increased but I am doing nothing different. I have new appliances and there is only 2 people living in the house. I didn't notice my bill increasing so much till a house was built next to mine. I know that Alabama power has increased there rates but the increase is well above what the increase is suppose to be.
I am disabled and live on a fixed income. My power bill is not far from reaching what my house payment is and I don't have the money. I have no choice but to turn everything off. I run one space heater now and have turned all the lights off. I was just running 3 space heaters before now. I can understanding it increasing with there price increase but doubling is not right.
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