i rented a car in Tuxtla Gutierrez, Chiapas airport. The first car they gave me, the air conditioning didn't work, i reported to them and they gave another one, it wast worse, when I try to see how fast I was going, i realiced that the speedometer didn work, then the brakes were not in the optimus conditions, and the air conditionign worked one day, the next day did not. I reported all these bad conditions, and they were aware of it, but they couldn´t do anything.
So, how dare to rent cars in poor conditions?? if they were aware of it, why they didn´t notifed me???????

In Feb. 2009 I had paid over $500. through the Priceline bid process for a full sized vehicle. If I did not show, they kept the money. When I arrived, there were no full sized vehicles at LAS: three Chrysler Sebring converts. and some minivans. I had to drive to LA so took the less that full size Sebring. Since it is a convertible, Alamo considers it an equal replacement for a full size vehicle. After renting over a hundred vehicles in several different countries since 1963, I had to file for the first time an incident report with my insurance company!!! Having never driven a convertible, with that driverside rear view constriction, I grazed a tree while backing out of a friend's driveway for the first time. $1071.89. This amount was collected by a third party. Alamo had the name of my insurance company, and my policy number, but they go through some collection agent who called me at home in the evening. If Alamo had honored the contract I made with them that they would have a full size vehicle, without that restricted vision which all covertibles seem to have, I say that this inident would not have happened. Last year, Jan 2008, I had reserved a midsize vehicle with Alamo at the same location. Upon arrival, all they had were several SUVs, a Chevy Yukon!!! It was almost midnight, what was my choice? Next day I returned it and got a Huyndai. My loss was a cell phone charger left in the Yukon, which Alamo lost and found, never did find. Can they not do anything at some acceptable level of common decent responsibility?
In the future, no more Alamo/National anywhere. National, guess where one customer's Emerald Club Card is going {Actually, it just went} Goodbye rubbish.

Alamo Car Rental (Pittsburgh, PA) is deceitful. After renting a car for period of one week, they charged me with a parking ticket (not once but twice) that I did not see. The original ticket was $16 but Alamo added another $50 service fees. Then, 20 days later, while I paid the first, they charged me again, this time $77. They refuse to acknowledge they are charging twice for the same thing. I’ve tried to call but Alamo’s policy does not give their customers a way to voice their complaints about these things. Currently, I’ve stopped my credit card payment 3 times with the first two rubber stamped by Alamo that “double dipping” for parking tickets (plus extreme fees) is what they do. Don’t rent from Alamo.

Rented a car with Alamo after getting an online quote of $373.12
told them I didn't need any extra insurance cover but when I received the final bill I've been charged $1043!!!! This is because (apparently) I have no choice and had to take out the extra insurance even though nothing was said to me at time of rental so it was added to my bill.

Wish I'd have checked the bill more carefully but after a 7 hour flight and with a 3 hour drive ahead sometimes these things get missed as you can appreciate. Spoke to Alamo UK and US, both completely useless. Wouldn't admit the original quote was just a con (also no mention of a premium location supplement.... $60). Be very careful if you use these people. They are con artists and very expensive.... $100 a day for a compact car? hmmm sounds expensive to me, how bout you?