I shopped there about a month ago and bought about 30$ worth of fruits and vegies. Within two days they were all rotten. E-mail the company, the manager called and made it all better. So I thought I'll give them another chance. So I bought a medium size container of strawberry's. The whole top layer were beautiful but the fruit that was not on top were moldy and rotten. I took them back to the store for my money back and they would only give me store credit. They have the balls to sell you rotten fruit and then not give you a refund! Ridiculous!!!

This store has a redbox for DVD rentals. The customer service is substandard, though. I was recently treatly rudely when trying to use a raincheck for a sale item they were out of in Feb.2010. So now it's March 2010 and I try to buy the item that is now in stock when I'm in there to rent a DVD anyway, and the checker says my raincheck was issued too long ago. I said it was only last month. Well, I didn't notice that the raincheck forms now say you have to use it within 30 days. It hasn't always been a 30 day window to use the raincheck by, but the checker argued with me and said it has. Checker would not honor the raincheck. I asked if an exception could be made and the answer was no. I was ready to settle for that answer, and the more I thought about it I remembered coming to the store in February just for the sale item that they were out of in the first place. What a hassle. It seems like this store has sale items in their ads and if you don't shop there the first or second day of the ad week, they are out of what was on sale. Seems like they could do a better job at ordering and stocking the shelves for the items they are advertising on sale. Then to harass a customer over a raincheck price. That is ridiculous. It was only a few days beyond the 30 days anyway. Not like a few years where inflation has had time to make a difference and the store would have suffered a big loss by honoring the raincheck price on 2 measly items. Well, the checker could have offered to call a manager when I was visibly not happy about the situation. But no, she was willing to let me go on my way as a dissatisfied customer. Well, I decided not to settle for her refusal to honor it and had several more words to say to her about the customer service being not up to par and then she finally offered to call over a manager. The manager said to honor the raincheck for me and also mentioned that the 30 days to use the raincheck by hasn't always been the stores policy, but it is now. The manager was nice enough, but the whole scene/hassle was more than enough to leave me dissatisfied with the store in general. Why would I want to spend my money at a store where the customer service is so poor. The grocery store I usually shop at would bend over backwards to make me happy. And, their rainchecks never expire. And even if they did, the store would make an exception to make the customer happy. Plus, the store I do the vast majority of my shopping at has an extremely friendly atmosphere and staff. Albertsons needs to wake up and do some serious rethinking about the importance of customer service. I will still go into that store and get DVDs from the redbox, but I'm not inclined to buy any groceries there anymore.

The store is clean, the prices o.k...but the service is sooooo Bad. Employees have no respect to customers, most of the time busy gossiping and joking about customers...Have no respect for differences or anyone, and show no mercy to moms. Seems that they are not trained or have no leader to direct them..even managers having the same values and encouraging that. Employees are not in a good level, or trusty to be with customers. Poor poor store, not recomended to anyone. I'm going to move to a different locations, because i can't handle these people anymore.

I shop at my local Albertsons often. Fri morning I went through their self check out. I was using two of their coupons on the paper for potatoes and cheese. I scanned the first one for the potatoes, and only got credit off one bag, was not able to scan a 2nd time because the machine kept telling me to insert coupon. Where you insert coupon, there is a note stating we need to give the coupons to the cashier. So I finish my order and give the cashier my coupons and mention I received credit for one bag of potatoes already. Cashier tells me to slide my debit card. So I do, and then ask if she is crediting my coupon savings of $5.49 to the debit. She said she is, and I asked how long before it shows up. She said instantly. Well it isn't instantly. I came home later that day and checked my account, no debit of my coupon savings, not to mention their bank also is holding $1.00. I called customer service, they gave me the name of the book keeper. I called and spoke with her and she said, usually it is in minutes. Then she said we have the option of debit or cash. I told her there was no option given to me. She said if it is not in there Monday to let her know. I just called and there is not a pending of my coupon savings at all, and my $1.00 is still being held. I am not happy! The option should have been given to me, it wasn't. Now MY money is being held, plus not being put in my account yet, therefore, feel like I have been ripped off a little bit, because until I get that savings in coupons, I have paid full price. This benefits Albertsons, because every day they hold my money a little longer, they get a little more interest on it. We are in a recession people, that is why I am so upset. I will not shop with them anymore after this. If you can't trust your neighborhood grocery store.

Watching manigment hurass the only blk male while he bags for four cheakers i watched a miss walker yeal an imberess this young man as he is understress, he ask me for me to be a witness an i gave him my number an name so he could contact me if he need a witness ive been going to this albertons for 3years now an ive never seen such bullys pic on a man befor what ever he did wrong they took it over bord an i exspect to hear about the disapnary actions twords the lady no one should be dissrespected like that.