--- On Wed, 7/29/09, Shasthanand PK <*@yahoo.com> wrote:


From: Shasthanand PK <*@yahoo.com>
Subject: RE: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: "Alibaba Tradesecurity" <[email protected]>
Date: Wednesday, July 29, 2009, 10:35 AM


Thank you for your advise. However, I realize that "terminating the supplier from Alibaba" is the only thing that could do in case of fradulent suppliers. If this is the case, how does someone TRUST on any of the suppliers or so-called "GOLD SUPPILIERS" of Alibaba. How will someone ever rely any of the suppliers of Alibaba and send them amount?

Before sending money to the supplier, I did enquire Alibaba about HK Longkang, and Alibaba Customer Service recommended that HK Longkang is one of the GOLD SUPPLIERS and they are trustworthy.

I will make most of my efforts in all possibilities to refrain people from all parts of the world to refrain relying on Alibaba and all its suppliers, as almost all the suppliers you have are fake suppliers, cheating money from people around the globe. Disgusting!!! Never again with Alibaba or any of its suppliers.

--- On Wed, 7/29/09, Alibaba Tradesecurity <[email protected]> wrote:


From: Alibaba Tradesecurity <[email protected]>
Subject: RE: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: "Shasthanand PK" <*@yahoo.com>
Date: Wednesday, July 29, 2009, 9:20 AM


Dear Shasta PK,


Thank you for your email. This is Felice, from Online Security Department.


Please note that we have terminated the account of this company HK Longkang Ltd. All of their postings will be removed in 72 hours.


You are advised to contact the supplier directly to have your problem solved. If you cannot achieve a successful resolution, please choose to protect your rights and interests using the following means:


*Lodge legal proceedings with a court of competent jurisdiction

*Report your complaint to the relevant public security authority/police force


Meanwhile, please view our Trade Dispute Procedures for the Alibaba.com Website at: http://www.alibaba.com/trade/servlet/page/help/rules_and_policies/trade_dispute_policy


Regards

Felice

Online Security Department of Alibaba.com

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Safety & Security Center

http://resources.alibaba.com/trade_safe/home.htm


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From: "Shasthanand PK" <*@yahoo.com>
SendTime: 2009-07-29 10:31
To: "Alibaba Tradesecurity" <[email protected]>
Cc: *@yahoo.com
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/


Hello Felice,

Can I have an update? Were you successful in contacting the supplier? Can I still have hope on receiving the products? Please let me know.

Thanks,
Shasta


--- On Fri, 7/24/09, Shasthanand PK <*@yahoo.com> wrote:


From: Shasthanand PK <*@yahoo.com>
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: "Alibaba Tradesecurity" <[email protected]>
Cc: *@yahoo.com
Date: Friday, July 24, 2009, 11:22 PM


Dear Felice,

As informed you earlier, I could not communicate with the supplier "HK Longkang" by any means. They are not available through phone - their phone is switched off all the time. They are also not available through email or online chat or even through Alibaba chat.

Looks like they have absconded.

Thanks,
Shasta

--- On Fri, 7/24/09, Alibaba Tradesecurity <[email protected]> wrote:


From: Alibaba Tradesecurity <[email protected]>
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: "Shasthanand PK" <*@yahoo.com>
Date: Friday, July 24, 2009, 12:12 PM


Dear Shasta PK,


Thank you for your documents. We will contact the supplier as soon as possible. If we need more information from you, we will contact your by email again.


At the same time, we suggest you contact the supplier directly to help resolve the dispute. Many disputes can often be resolved after direct communication between buyer and seller.


For more Trade dispute Policy on Alibaba, please refer to http://www.alibaba.com/trade/servlet/page/help/rules_and_policies/trade_dispute_policy


Thank you for your cooperation.


Regards

Felice

Online Security Department of Alibaba.com

-----------------------------------------------------------------

Safety & Security Center

http://resources.alibaba.com/trade_safe/home.htm


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From: "Shasthanand PK" <*@yahoo.com>
SendTime: 2009-07-23 16:11
To: "Alibaba Tradesecurity" <[email protected]>
Cc: *@yahoo.com
Subject: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/


***ATTN: Felice of Online Security Department of Alibaba.com ***

Hello Felice,

Please find enclosed the scanned "trade dispute agreement" that has been filled with my own handwriting with all the details and my signature in it. Also attached are the Bank Wire Transfer details and money transfer receipt, the email communication between me and HK Longkang representative, the invoice provided by them and also their company's price list.

Please do the needful and make sure that the products are sent to me by HK Longkang. The amount that I had spent, US Dollar one thousand one hundred (US $1100) is not a small amount for a person of my caliber and that I have had to take a loan to send this money to this supplier for the products. Considering this in mind, kindly help me out to sort the issue.

Thank you so much for your involvement in the dispute and appropriate action. Kindly acknowledge receipt of this email.

Best regards,
Shasta


--- On Tue, 7/21/09, Alibaba Tradesecurity <[email protected]> wrote:


From: Alibaba Tradesecurity <[email protected]>
Subject: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: *@yahoo.com
Date: Tuesday, July 21, 2009, 7:34 AM


Dear Shasta PK,


Thank you for your email. This is Felice, from Online Security Department.


I am sorry to hear about your recent experience on Alibaba. In your situation, we recommend you provide the following document to us so that we can contact the supplier for you and take proper action.


* Trade Dispute Statement (Attached)


* Copy of Completed payment


* Performa Invoice from the supplier


* Communication log between you and the supplier


Please kindly note, your signature with handwriting is needed on the Trade Dispute Statement. After you completed all the documents, please send them to me by email or by fax to Felice’s attention at 86-571-88157875. Please make sure the information on the statement is complete and correct.


Regards


Felice


Online Security Department of Alibaba.com


-----------------------------------------------------------------


Safety & Security Center


http://resources.alibaba.com/trade_safe/home.htm


--------------------------------------------------------------------------------
From: *@yahoo.com
Date: Thu Jul 16 21:09:58 PDT 2009
Subject: RE: Spam, Fraud and Complaints
===8<==============Original message text===============

Dear Service Team -

Thank you for your response. As you suggested, I do not mind waiting for a few more days for the laptops. However, please note that there is no way that I could communicate to them. They never come online for the past 1 week in the website you mentioned - http://hklongkang.en.alibaba.com/. They never came in yahoo chat too. Also, when I tried to call them through the phone number they provided (0086-20-39700229), the number is switched off all the time for the past 1 week. I have approached you since there is no way that I could communicate with them.

Any involvement by Alibaba to resolve the problem will be highly appreciated.

Thanks,
Shasta


--- On Fri, 7/17/09, [email protected] wrote:

From: [email protected]
Subject: RE: Spam, Fraud and Complaints
To: "*@yahoo.com"
Date: Friday, July 17, 2009, 6:49 AM


Dear Shasta PK,

Thanks for your email.

We regret to learn your recent business experience.

Based on the information you provided, we find a matching company named HK Longkang Ltd. at http://hklongkang.en.alibaba.com/. This company is an Alibaba.com Gold Supplier. All Gold Supplier Members have passed an authentication and verification check by a third-party credit reporting agency. This check is only made to confirm the legitimacy of the company. However, as trading always carries a degree of risk, we can never guarantee that it is 100% safe to trade with these paid members.

As you mentioned you still haven't received the laptops from the company yet, please note that there are many reasons that will cause the delay of delivery, such as the delay of express, etc. For such kind of incident you are kindly asked to wait for a few days longer and try to get in touch with the supplier more actively. After all, communication between the two parties is the best way to solve the business dispute.

However, if you do not receive laptops in due time, please kindly confirm with us so that we can follow up accordingly.

Hope you receive the laptops in the nearest future.

Sincerely,
Alibaba.com Service Team
Email: [email protected]
--------------------------------------------------------
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=================Original message text===============
From: *@yahoo.com
Date: Thu Jul 16 12:59:58 PDT 2009
Subject: Spam, Fraud and Complaints


======HK Longkang=======

Questioin Type: Spam, Fraud and Complaints
Name: Sasthanand PK
Member ID:
E-mail: *@yahoo.com
Subject: HK Longkang
Message: Hello,

I have paid around $1100 for purchasing laptops to the GoldSupplier company HK Longkang Ltd. It has been exactly a week that I have paid the amount and I have not heard from them anything since then. Can you please check and let me know the status of HK Longkang? Are they really genuine suppliers? OR fraud?

Please update me with your finding.

Thanks,
Shasta

A false ad was placed on Alibaba.com web site using my name, home address and work telephone number. How can this happen? I am very savy about the internet and it's capabilities. Can anyone post information on the web using someone elses name without that person knowing it? Does the Alibaba web site do any kind of security check on people using their site?