I have never in my life had to deal with a major company such as sprint, and experience such incompetent customer service employees. I have spent the last two days trying to get a issue resolved and they refuse to let you speak to a supervisor and then when you finally reach a supervisor they come up with and excuse why they can't fix the problem that they created. I intend on doing what ever I have to even if it means going to the better business bureau. I am so disappointed with this service, and after doing some research I see I'm not the only one. Seeing that Sprint has no respect for there customers, I attend on going to the media and let's see how they like that attention. If I don't have this problem resolved by Monday September 29, 2008 I will be calling every news reporter in Chicago.