On August 29, 2009 I was supposed to fly from Italy to JKF on Delta but unfortunately later learned the flight was operated by AZ ALITALIA S.P.A. My husband and I were flying home from our honeymoon. Our tv screens both did not work. I tried to get a flight attendant's attention for an hour. Finally one came over and said to go ahead and move up to another seat. To respect the situation I spoke to Antonella Fantin who claims she was the supervisor of the plane. She insisted I could not move my seat to watch a movie. I asked her why she would not allow us up tp watch a movie and later return to our seats as there were several vacant seats. She said she would not permit it and that Alitalia doesn't allow it. I said well actually you could allow it, you just don't want to and proceeded to walk back to my seat. At that point, I felt someone grab my arm forcefully from behind!!! I was shocked to see that Antonella "the Supervisor" put her hands on me. Antonella claimed she didn't mean to hurt me but that she wasn't finished talking to me. I was appalled. I will stop at nothing to file a complaint. Alitalia is the WORST! Antonella Fantin...you have no right to ever lay your hands on a passenger. You may not have had the intentions of hurting me but the simple fact of the matter is you most certainly did! Michelle (FL)