Cell phone insurance and warranty policies are often a scam and a ripoff. You take your phone in to get fixed, but they tell you it was water damaged because the "indicator dot" turned red.
Then they charge you for a replacement, even though you shouldn't.
This type of "gotcha" charge makes them millions of dollars and ripoffs many, many consumers.
There may even be a class action lawsuit brewing. Sign up for it (for free) @ http://www.cellphoneinsurancelawsuit.com