After asking for two forms of ID, and a major credit card, we sat through a sales presentation that pointed out that package deals originate with Travel Designers, which they claim to be, in the top ten, that we could take advantage of their ranking to get great deals on vacations or just 'get-a-ways' for our entire family all year, every year, no black-outs, no hidden fees. We gave them a Discover Credit Card, they came back after a short wait, with "wee don't take Discover' when thry said they did earlier, considered A Major Credit Card, you see, it was expired, so I gave the my American Express Gold Rewards Card. The price was $5, 493 to sing up, we don't have that kind of money, so I said, let's see if we cam get it from our bank. Presentation started at 10:00 AM, now it was like 1:30 PM, and my bank is closed, so we left. When we got home, about 1:45PM, American Express Fraud Protection Department called, saying that they had reason to believe that our credit card had been used, without our knowledge, for $5, 493 by Royal Palms Travel. I told them to dispute the charge, connect me to the Fraud Handling Department. Pereted calls to Royal Palms, an entire week of calling, leaving messeges, getting put on hold, then hung up on, all week long. Finally, a Mr. Arnufl was handling our call, would return my call later. We waited, he then says that he needs to run this by his boss, and will "get back with you later". A week later, and no answer, no call back, no return my frequent messeges. During this idle time, I found that this group, has mutliple complaints, of harrassment, deception, unfair practices, fraud, misrepresentation, poor customer service, failing to perform, and on and on1