Firstly I would like to say that the actual moving people were very good and very informative. But one of the owners whose name I would leave out to be nice, was very very very rude. He had an attitude when explaining additional charges, stating that this wasnt a "game". who plays games with money these days is my response. The company tried to charge us an addtional 2000.00 for the items we actually had listed on our quote; the communications between the actual person you speak to in the beginning and the final people was also horrible. 2000.00 no matter how much money you have is alot, and with a new born even more. I could not believe how rude the management was... and sadly and stupidly they will be missing out on alot of work due to this. I have no problem paying for something if I am told upfront not a day before, and the day of. They also sent two people to lift a 6 draw dresser with no straps...i mean come on. Anyway there is no need to respond back to me and there with be no referrals to the 10 other people that i know are moving due to our company. I will never use or recommend this company even to my worst enemy. Just for a visiual, we have a 1 bed room 700 and sum sqft apt, with nothign but clothes and a few walmart, put that shit together yourself items.