Plumber James Murray accepted $400 dollars on 3/2 to apply for pemit for 3 seperate oil to gas boiler conversion for 200 littleton Ave, Newark NJ. Mr. Murray filled out permit jacket and plumbing subcode, chimney certification signrd and stamped applicationand copy of his license #8706 and provided receipt which states deposit is refunded if there is a change in contractor. Permit was submitted to City by me and rejected by the city for lack of elctrical subcode, building subcode and chimney scamatics needed by other licensed professionals. Mr. Murray stated at the time of accepting the deposit that the other applications were not necessary. I informed Mr. Murrayand he said he would take care of it and was to me at the City
permit office 3/14 @8:30am. Mr. Murray did not show up or call.
He did not return my calls on 3/14, 15, 16. I called All week plumbing on 3/16 and left message for him. On 3/15 I called Mr. Murray from contractor Orlando phone and he answered saying he was sick and he just happened to pick up phone. I explained to him that I wanted a refund because the permit application was not accepted and he told me it was not needed and the contractor Orlando who is his assistant told me it was not needed. Also, orlando never originated a contract for the job as agreed Furthermore, me and my wife who told me not to give him any money were no longer confident that Mr. Murray or Orlando would do the job correctly and that I was getting another contractor. Mr.Murray told me that the refund was no problem and that he would see me in a couple of days and he would cll by weeks end. I received a call from Mr. Murray on 3/17 and he asked why did I call his job. I told him that I called on 3/15 and he stated that he had just gotten the message. He ask me to meet him at the house on Friday 3/18 at 9:00am to refund the money. Mr. Murray did not show up nor did he return my phone calls. I called All week plumbing on 3/18 to speak with a manager. I spoke to Joe who told me the manager Ozzie was not in. I called back and spoke to Yola who said the manager was not in. I called later and Joe said that Ozzie was on vacation and would not be in until next week. I told Joe that he did said how to I expect a refund because I changed contractors. I explained to him that it's on my receipt and the permit application was permit was neveraccepted or issued. He said that I need to see Mr. Murray who took my money. I told him it has become obvious that he has no intention of refunding my money and I need to speak with a manager or someone who could help me. He said ther was no one else and I said that you stated that all week was a big company but ther's no one else. he stated that every one was gone. I told him that I realize that Mr. Murray is misrepresenting the company and he won't give me back my money than the company is liable. I explained that his licensed has All week plumbing on it and the permit application has all week plumbing on it. I told him that I would than take the matter to court aginst All week and inform the State of New Jersey Attorney General Office of Consumer Affairs because All week has an employee who is doing fishy business. Joe, said do what you got to do I can't help you. I went on the internet to see that All week has office in different cities in the Northern part of Jersey and called another location to speak with someone who could help but the calls went back to Joe in Garfiel who said stop calling he taking all the calls for the other locations. I find it strange that I can't speak to someone in customer service or billing like the answering service provides promp numbers, I belive that I've been scammed by Mr. Murray and All week plumbing is liable. I have originals of all documents.