I had a bad experience with this company over a simple order. After multiple attempts the company is finally correcting the issue by refunding my money.

Experience:I ordered 3 Micro USB cables from their website for my cellphone. I received 3 regular USB cables. When I received the wrong cables the company just happened to be on a 2 day April holiday. I left a voice message and sent an email asking them to contact me and/or correct the order. They did not do this and when I placed a follow up call they were once again on another 2 day April holiday. When I finally got a hold of the company they apologized and said they were sending the correct cables and a return shipping label for the 3 incorrect USB cables.

One week later I received 1 Micro USB cable and no return shipping label. I contacted the company and they apologized again and promised to send the other 2 Micro USB cables along with a return shipping label that it would arrive in 2 days. 8 days passed and still no cables. I left a voice message with no return and was about to contact the BBB as I sat on hold for 45 minutes.

They are supposedly going to refund me for the 2 cables. I wasted almost 4 weeks dealing with this company over a very simple item I could have gotten anywhere. And even after 3 1/2 weeks I still only have 1/3 of my items to show and still no refund.

Summary: It is my impression they are incompetent and the customer service cannot follow up. My issues is not with the products but with the company. They have at least 8 issues listed on the BBB website. Why risk the hassle, use another company.