Allcare Dental & Dentures
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Category: Lifestyle
Contact Information United States
allcare.com
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Allcare Dental & Dentures Reviews
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Richard Suffridge
January 12, 2011
Unfinished work & poor qualty
The company went out of business after only two visits and almost all dental work unfinished. Financed via Citi Health, I haven't contacted them concerning this matter. I will try to contact the State of Tennessee consumer Affairs dept. for help.
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Cinn. Nancy B
January 5, 2011
paid for new set of dentures-not received
Prepaid for best complete set of dentures $3000.00 with 7 yr warranty---several appointments, (some I thought unnecessary) pick up date was Dec. 22, 2010-Went and doors locked-called office-gave me appt. for Jan 4, 2011 at 10 am. TV announced all offices CLOSED Jan. 3, 2011. How can I get my $$$ back? I want to go to someone more reliable, trustworthy.
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mamabrenda
January 5, 2011
never finished work paid for
In July 10 i paid for and received full uppers and partial bottoms...we waited for 4 hours after appt for extractions due to the labe sending the dentures to the wrong location. When they finally arrived and were fitted, the partials were not alligned correctly so we had to leave them and come back the next day. Due to the long wait time, they agreed in writing to do additional service on my remaining lower teeth. The price included the impressions and the permanent dentures in 6 months when the swelling was gone. I tried making the appointment 2 weeks ago and left several messages. I also received a bill for the adjusted amount the insurance did not pay..i found out that is called double billing and is illegal. I hear today that they have closed...ran outta money!!! are you f'ing kidding me...i paid 2600.00 and my insurance paid 2400.00..where are my god damn permanent dentures!!! I will be filling a lawsuit against this company and I want my money back for the impressions, the permanent dentures and the work they promissed in writing to do for the 4 hour wait...i may just also ask for the pay i missed and for the pay my husband missed for the 4 hour wait. I am discusted at this news as it took me a year to save my portion of the fee and the nerve to do this.
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Penelope Von Alt
January 4, 2011
Closed all stores in Ohio
My husband recently had a new set of dentures made and paid 700.00 for them. He was to pick them up this past Monday 1-3-11. He arrived at the above mentioned business and they had a sign on their door stating that their office was closed "Permanetly". He was extremely upset. He came home and called every Allcare Dental & Denture phone number in the phone book, only to hear a recording that all circuits are busy, please try your call again. Upon continuing his calling he finally got a recording that said all offices were closed, once again permanetly. Not only did they get 700.00 from us, he did not get his new dentures. We are now going to contact the Better Business Bureau and the local newspapers.
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Rruss
December 20, 2010
Scam
Both denture plates rock severly. They have not finished the work that has been paid for, refuse to refund monies already paid & are billing me for services not performed that they can't tell me what these services were.
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Edward R Vieth
April 21, 2010
RIPPED OFF
I paid up front for pulling teeth and dentures, plus service after care.
I paid $3274.40 and my insurance paid the balance, that was your agreement, I have a receipt for that.
Nine or so mouths went by to heal, made appointment for final impression in the office, nothing was said to me then,
I come in for my appointment and immediately the reception's tells me I owe them $666.00. In the lobby (with customers present ) she starts to interrogate me, asking if I had money to pay for this or if I had insurance to pay for this, know of
someone, or have a job. At this point I feel very violated.The last words with the receptionist was I could pay them when I pick up my final den tars. I said if I have to pay for this I will. Just at that point I was called for my impression. Went into the
operator, laid down in the chair. At that time the paysont relation manager, stood over me and tells me I own them &666.00. I told him that Allcare layed to me, saying our agreement was in writing was $3274.40 out of packet.
The P.R.M. insisted that I pay them $666.00 over and over. I wasn't caring that kind of money on me today.
The P.R.M. still insisting I pay $666.00, at that time I said this conversion is getting very long and I asked him to leave. The hole operator can hear us ( I feel very very violated and trapped )
The P.R.M. said I need you to leave and then sitts down along side me and said again that I need to pay Allcare $666.00,
I then stood up tore my towel off my chest, bent down to him and said again said I do, not have $666.00. The P.R.M. shoved me back I then shoved him back, P.R.M. shoved me back, I shove him back, the P.R.M. shove me back, I shove him back, at that time the dentist asks me to leave and I did.
I left and I called the head office, told them of my experience. Three days later a get a letter telling me that they are terminating all dentist-patient relations with me and all communications with me.
Payed money in and no dentures and no money back.
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Thompson, G
March 2, 2010
Billing and Service
Made Appt. - Came in: Had panaramic x-rays done and was evaluated by Dentist. I had bleeding gums and needed a cleaning. I asked if I had any cavities - was Told NO. Had to make another f/u visit for cleaning. Came in for Cleaning, sat down in chair and dentist said they had to fill my CAVITY. What cavity. I was told I didn't have any. I scheduled a cleaning only. They said that a cavity filling was scheduled. I left furious. I needed the cleaning which I did not get. Went back to get my films to take to another Dentist. I was told by office manager that my insurance was NOT billed for the films. If I wanted them, I would have to pay for them. I told him as long as my insurance was not billed then I would have the new Dentist do the films and bill for them. 8 MONTHS later I received a bill that was over 90 days past due for $129.00. Called the office, which is actually forwarded to the Corporate office. Had to state my complaint that would then be reviewed at the office and I would hear back within a week. ******THIS IS JUST A BEWARE STATEMENT**** WATCH YOUR CHARGES**
IF I HAVE FURTHER BROBLEMS, I WILL POST ANOTHER COMPLAINT.
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James Krupa
February 23, 2010
Terrible product and service
I went to Allcare for an upper denture May 17th 2009. I had a lower denture that was pretty new from Sears Dental and only needed an upper done. Office manager talked me into getting both done at once so the bite would be just right. After 2 months of appointments and impressions my final set was ready.
2 days later my wife and I were eating breakfeast (eggs & toast) and one of the front teeth fell out. I had to go in the next day and have them fix it. They did fix it in about 45 minutes that day. 2 weeks later I'm eating dinner and the upper cracked in half! These dentures are supposed to be guaranteed for 10 years and didn't last 3 weeks! I took them in and told them that I wouldn't except that upper as a final, but, they could fix it for a temporary solution. I wanted a new upper denture made. So, they started the whole impression stuff over again and several appointments later and 2 months more, they came up with an upper denture that didn't fit me at all! Like they were made for someone elses mouth. I was upset, but, gave them another chance to start over again. 3 months later I ended up with the very same result - the 3rd upper denture didn't fit at all! At that point, I just wanted a refund so I could go somewhere else. I've been getting the run around from them ever since and didn't get a dime back yet. I'm wearing the broken upper which I've super glued together several times cause it keeps breaking in half (in different places). I think this company is using the cheapest possible materials they can get their hands on to make these dentures. For $1, 124.00 all I got was junk! They also estimated the insurance payment when we originally sat down and went over the plan at about $572.60. Instead of waiting for an insurance payment and then billing us, they charged our Care Credit card the full amount of $1, 124.21. A month or so later they submitted the claim to our insurance and ended up getting $861.00. They kept the difference and never told us! Personally I wouldn't recommend my worst enemy to go to this place for dental work. If I ever hear anyone stating that they are going to go to Allcare, I will do my very best to talk them out of it.
Oh, good luck dealing with their customer service. Ha! You always get voice mail and they say to leave them a message with your name and number and someone will get back to you in 24 hours. What a joke! My wife and I have called and left messages on this bogus set up at least 8 times and no one ever returns our calls. I have consumer protection services of Beaver County trying to help me out with this presently.
Summary. I have a junky upper denture and Allcare owes us a total of $1409.80 which they are not paying me back. Todays date is February 23rd, 2010 (9 months later)
DO NOT GO TO ALLCARE DENTAL AND DENTURES!
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Hager
January 22, 2010
Denturs
I have had problems with with them getting my dentures to fit. The temporary ones fit pretty good after some work, and looked realy good and natural, i love them. But the permanet ones were very big could hardly get them in my mounth. So they redid them. All of this took 6 months, got the second ones back, well you guest it still to big makes me look like i have buckteeth, and still very large in back of my mounth, i can't eat. I don't know what i am going to do. This cost was 3, 198.00 2, 000 in cash ( my son let me have) i am still paying of the 1, 198.00. All i want is another set of dentures like the temporary ones, why is it so hard for this to take place, they are sopost to be professional. I am a sensor and live off Social Security and SSI Thank you I hope there is something you can do for me.
Joann Peaker email, [email protected]
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randall montgomery
January 22, 2010
a loan l did not sign for
My exwife went to this dentist to see what it would cost to get her lower dentures. they asked me over the phone if I would be willing to cosign for her if she had the work done I said yes and he said ok he will get the ball rolling that was the last I heard from him. My exwife is disabled and has wisconsin medical ins. I set my ex to a milwalkee dentist that excepted her ins. She had called allcare back in the same week and told them she was not going to have them do the work. Now Im getting a bill for a loan that I didnt sign for. L refuse to pay anything at all and if there is a problem with that my attorney will deal with it
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