This is the worst dentist office I have ever been to. The staff is negligent and unprofessional. The wait times are excessive. They make you pay in advance to reserve appointments, and ironically they tell you the wrong amount so that they can charge you more after the appointment. The staff is impossible to deal with after appointments. They only want you for your money.
I would pull out my own teeth with a crowbar before ever stepping foot in another AllCare Dental office.

I am seriously mind boggled by the care and customer service i have received at Allcare. I've been waiting since Dec. 27 to get my new bridge completed because it was done wrong. I've had 3 different dentists, 4 different office managers.I have lost one tooth to an infection and will need a root canal, build up and possible bone surgery do to this botched bridge. I've waited 3 months for them to get me a root canal. I had a consultation else where and its become a dental emergency. I called the office that I go to and they have no idea of my issues as a patient. I had to inform the manager so that he new my issues. They just sent a Claims adjuster out to take my statement. At this point nobody from Allcare has called or e-mailed to let me know what to expect from any of this. I will be paying for my root canal and hope that Allcare pays me back. This is just a brief overview of my issues with Allcare.

The only reason we went there in the first place is they were on the approved providers list and close out our house. I wish I had checked the BBB rating and seen the "F" rating and kept searching.

I was not crazy about the "open concept" where work is done in chairs in cubicles but the staff seemed professional on the actual visits.

My complaint is the billing area in New York. My visits were in 6/08 the first few months they failed to submit the proper paperwork to the insurance company and the claims were denied. I sent them at check for the estimated amount I would owe after insurance after numerous phone calls and letters indicating that was what was estimated that I owed and that they needed to contact my insurance carrier and get whatever paperwork they were not completing correctly resolved and the payments were made by my insurance carrier 12/08 and it turned out that I had overpaid them $21.80 - I asked for it back but never got a response and I was just glad to be done with them and didn't pursue the matter - until over a year later in 1/10 I received a past due bill for nearly $200.

I wrote, called, emailed them and received no response. I contacted my insurance carrier and they verified that not only did I not owe Allcare anything, Allcare sent back the a $104 check sent for my son's services as it was a promotion for first x-rays and cleaning for children was a free visit. The insurance carrier has called them several times and reached a voice mail and never gotten a call back either.

I have filed a complaint with the BBB but I am not optimistic as I have found numerous complaints online about this company by others that have used their services and they have never responded to BBB complaints for them either. It really makes me wonder if it is not just a mistake, but an attempt to defraud customers hoping they have lost their paperwork/proof of payment and will just pay it to make it go away.

I would recommend avoiding this company at all costs and if they are listed on your insurance carrier as an approved provider to recommend that they removed and cite their "F" rating with the BBB as justification for doing so.

My twenty-something year-old sister just had a horrific experience with Allcare Dental in Chattanooga. She woke up with a swollen face and a lot of pain and went to Allcare, since her dental insurance had not yet gone into effect. After having x-rays, she was told she had infected teeth and needed to have ALL her upper teeth and some of her lower teeth removed. Once that "easy" task was accomplished, she would leave with dentures the day of the extractions. This was presented as if there were no other options, and she was told if she chose not to have all the teeth pulled, she would die from the infection. Unbelievable!

All of this is ridiculous and quite bizarre, since my sister has not had any major dental issues in the past. After getting a second opinion from a competent dentist who did his own x-rays, she has some cavities and needs two root canals. He was shocked to hear about Allcare's plan for her!

I am seriously concerned that this place is still in business in Chattanooga. It sounds as if the other locations are just as sketchy from the reviews I have read. The employees at Allcare began talking about payment plans within minutes of delivering the horrible news, despite the fact that my sister was shocked and devastated! Allcare in Chattanooga is an unprofessional money-making factory, which uses deceit to prey upon those who want to save some of their hard-earned funds. If you value your teeth, your money, and your mental health do not go to Allcare Dental and Dentures!

I went to Allcare Dental to have all my teeth pulled and get full dentures. Like everyone else has complained, there is NO privacy, the dentist and hygenists (STUDENTS) are VERY unprofessional. x-rays were EXTREMELY painful, reception staff is RUDE. On the day I had my initial consultation I was told that I would have to be put on antibiotics due to infected teeth, but was NEVER given a perscription for them.. Went back for my extractions A MONTH LATER and the dentist gave me the maximum amount of the numbing shots that he could and I could still feel sharp pain due to the infection.. He pulled all of my molars out anyway even though they were EXTREMELY infected and I asked him to stop because it hurt!! His reason he gave me for doing this was, "so we don't have to do so much the next time you come in!" I WAS SUPPOSED TO HAVE A FULL EXTRACTION THAT DAY!!! He left me with a few broken front teeth "to chew with." To top it off, the STUDENT that was assisting wrote me a perscription for an antibiotic that I am allergic to... when I complained that I couldn't take it I was told that I never told them I was allergic to it!! IT IS HIGHLIGHTED IN MY FILE!!! They gave me a new script and sent me on my way. Went back in the next day for my post-op check up and told them that I was severly ill, the infection had QUICKLY spread throughout my body, when I took the gauze out of my mouth the night after my extractions I was oozing so much infection the gauze was actually a gray/blue color instead of red blood... They told me that that was to be expected due to the amount of infection I had in my mouth! So why did he even pull my teeth?! He could have killed me! Then I complained that one side of my jaw hurt REALLY badly... he told me that was also expected, I let it slide... Then he wrote me a perscription for a pain killer that, when mixed with my daily meds I take, would ACTUALLY kill me!!! Didn't even bother to check on it before he gave me that Rx even though I told him that there are A LOT of things I can NOT take with this daily medicine without a severe or fatal reaction!!! For the past week I have lost 5 pounds because I cannot eat anything and have gotten no more than 2 hours of sleep a night due to the pain in my jaw... come to find out, he didn't even pull my molars... HE SNAPPED THEM OFF INSIDE MY GUMS AND LEFT THEM TO HEAL OVER!!! I know this because I can feel them poking through my gums with the tip of my finger!
DO NOT USE THIS DENTIST!!! I CANNOT STRESS THIS ENOUGH!!! DO NOT!!!