After months of searching for an affordale dental place to get dentures for my husband we finally chose Allcare Dental. At first the service was great! That is until my husband went back to get his permanent dentures, at that time he was told they are closing the Rochester (Greece) office, and in order to have the denture warranty honored we would have to travel to Buffalo or Syracuse. There is no dentist in Rochester that will honor the warranty, unless you pay a co-pay for each visit.
I have been layed off since Dec. 08, we can not afford to travel to either town for adjustments each time they are needed. Can you imagine in this economy, that they are not going to find a dentist in the Rochester area to honor the warrany on these dentures with out a co-pay each time an adjustment is made?????
I called the corporate office and was given the run around, I called the Greece office to talk to the manager, was told the district manager would be in on Thur. last week and would be given our complaint and be told to call us.
Suprise, he never called!!!
My husband and I are going to contact an attorney to see if we can start a class action lawsuit against Allcare Dental.
Anyone wishing to join us to fight this cause, please contact us via e-mail, [email protected].
We as consumers are ripped off too much by corporations such as this.

It is now almost 11:00 PM on Saturday, May 16, 2009. I have spent a large part of the past four hours reading and being appalled by the litany of (apparently deserved) complaints levied against Allcare Dental.

At 8:02 PM, after reading several complaints, I called to cancel my recently scheduled appointment with that organization. I received an outgoing message that I could reach their offices between the hours of 7:00AM and 9:00PM; this was almost one hour prior to their touted cutoff time.

By writing of your negative experiences, you have all helped another to avoid being in your situation.

I shall try again, tomorrow, to cancel my ill-advised appointment. Hopefully, I shan’t receive a bill for Services<b> not </b>rendered . . . unlike so many before me.

I thank you; my mouth thanks you; my pocket book thanks you.

My employer got new insurance and unfortunately our dental plan only worked with Allcare. I was uneasy from the beginning and I had been suffering from a terrible toothache. First, the girl who took my x-ray was so rude and the X-ray procedure was very painful. She tried to put this huge thing in my mouth and it was so uncomfortable. Then the dental assistants and the “doctors” were walking around and the dental hygienist was singing and was so unprofessional. Then they told me I needed a root canal. I couldn’t take the pain so I said to go ahead a have the root canal done. It was my first root canal so I was extremely nervous. I was there for a total of 6 hours over 3 days. Now it has been one month since they put the crown in and my new tooth has been bleeding and just as painful as the original toothache. So I called and was told to come in and they would look at it. In the mean time I moved because of a job so they told me to go to the West Mifflin/Pittsburgh 320 Clairton Blvd. Pittsburgh, PA 15236, (412) 655-1500… I walked in and the “Business Manager” was so rude to me. He told me that I owed them $900.. I kept telling him that I didn’t understand.. The people at the office that I had the procedure done told me that I was all paid up. He got upset and told me that I owed them that money and I have to pay it. I kept asking him “how?” and he said “Look I am just telling you what my computer shows!”… Then he said that the girls at the other office gave me the wrong information and mistakes happen. I was shaking because I didn’t understand and he was so rude. I told him that I was going to call the other office and he said ‘Go ahead, but you still owe us this money..” I told him not to touch my tooth, and said “fine, but you are still going to have to pay”…. I was shaking because I couldn’t believe that he just talked to me like that. He never even called the other office to see what the problem was. Then I called that office to get the number to the corporate office and the secretary put me on the phone and Chuck got on the phone and asked why I was calling corporate on him. He said “What are you going to say, that I gave you the wrong information”… I told him that I didn’t have to explain to him why I needed the corporate office number.. He said that is fine because they will just call me… His name is Chuck Ferrari and I had never been treated like this by anyone. I am warning everyone not to go there and that Chuck was so rude and unprofessional.

First of all...there is NO privacy at all. It took me a month and a half after my initial consultation just to get an appointment to get the root canal done, that they said I needed. After 2 hours of waiting... I had to go to work, which they knew about ahead of time. They suddently rushed me back, drilled my tooth down so much that there is nothing left, put in a temporary filling and said, " Okay, we will call you and talk about your options." OPTIONS!!! WHAT OPTIONS??? I WENT THERE FOR A ROOT CANAL!!! And, they never called me. I then called later that month because the tooth got infected, to the point that my face was swollen, and it took them the entire day to even get back with me, when all I needed was a prescription for the infection. A month after that I called to make an appointment to get that tooth extracted, they then referred me to an oral surgeon. I asked why I was being referred to an Oral surgeon...THEY REFUSED TO TELL ME WHY!!! HELLO... IT'S MY TOOTH!!! All the idiot on the phone kept say was " That's what he said". Who is "he"? And why couldn't I talk to him??? I have never in my life encountered a place so unprofessional!!! Oh, and after the wanna be root canal, I got a bill for 5 fillings...THAT I NEVER GOT!! STAY FAR AWAY FROM ALLCARE DENTAL!

I WENT TO ALLCARE DENTAL IN BOARDMAN, OHIO ON 3/6/09. I WAS HAVING PAIN IN MY MOUTH PLUS I KNEW I HAD TO CAVITY'S I NEEDED FILLED.. " THE SO CALLED DENTIST" TOLD ME I HAD ALOT ALOT OF CAVITY'S & ASKED ME IF THERE WAS ANY MEDS I COULDN'T TAKE. I TOLD HER YES & TOLD HER WHAT PILL IT WAS. THEN SHE LEFT. A COUPLE OF MIN'S LATER THEY CAME AND GOT ME & TOOK ME TO SEE THE GUY THAT DOES THE BILLING. WHEN I GOT INTO THE ROOM WITH HIM HE ALL READY HAD A PAPER READY & TOLD ME THAT I NEEDED $ 7, 500.00 WORTH OF WORK DONE ON MY TEETH.. HE SAID THAT I NEEDED TO HAVE 7 TEETH PULLED & HAVE 2 ROOT CANAL'S DONE.. I WAS UPSET AND STARTED TO CRY. I'M 25 YEARS OLD AND NEVER EVER HAD 1 CAVITY.. NOW HE IS TELLING ME I DON'T TAKE CARE OF MYSELF. I TAKE VERY VERY GOOD CARE OF MYSELF.. BUT, HE GAVE ME 2 MEDS THAT I NEEDED TO GO HAVE FILLED. THEN HE SAID THAT I NEED TO HURRY UP AND GET THIS DONE ASAP. BECAUSE IF I DON'T I COULD DIE!! WHEN I LEFT THERE I WAS SO UPSET. I WENT & GOT THE MEDS FILLED.. I STARTED TAKING IT. THE ONE MED THEY GAVE ME MADE ME REALLY SICK.. COME TO FIND OUT THAT THE MED THEY GAVE ME TO TAKE WAS A MED THAT THEY SHOULD HAVE NOT GAVE ME AT ALL.. IT WAS MESSING WITH MY HIGH BLOOD PRESSURE MED.. I WENT TO A DIFF. DENTIST TODAY.. ALL I NEED DONE IS HAVE MY WISDOM TEETH OUT & HAVE THOSE 2 TEETH ALLCARE SAID THAT I NEED A ROOT CANAL DONE IN, I HAVE TO HAVE THEM FILLED.. THATS IT!! ALLCARE TOLD ME WRONG..PLUS, THE GAVE ME A MED THAT MADE ME SICK.. ALLCARE KNEW I WAS ON HIGH BLOOD PRESSURE MED.. PLEASE DO NOT GO THERE.. ALL THEY CARE ABOUT IS YOUR MONEY. THATS IT!!!