I was told I was being transferred to someone to review my order through the power co, but in fact was sent to this company in turn requested my social security # to verify if what they had in the system was correct tricking me to think I was still talking to the power company. Didn't like it and when the gentleman called with the tv offer the basic pkg was the same as what was offered direct and the other pkg he totally lied and didn't tell any of the hidden fees like a one time fee of 19.95 or the monthly rental fees per box. Very pushy and wanted credit card # that moment no time to think it over- I wonder why. Thank GOD I did not use this service...