As stated above we were returning from a wedding in Vegas and my husband and I each had 1 checked suitcase locked with a TSA lock and not carry-on's with the exception of my purse. When we arrived home the lock was still on but the closure of the luggage was cut and suitcase was opened, a box of my matching jewelry that I wore to the wedding was gone...when I called the airline they said they were not responsible for lost items and were not responsible and would not compensate us for the broken into luggage..We will never fly that airline again...we are 82 years old and it was a nightmare how we were treated (like we were senile or something) We were also told that the airline is not responsible for what the employees do...I would also like to know about all the extra charges we paid for the pkg. deal...we were charged $29.00 for shuttle service rd. trip for both of us when it is only $12.00 a person, also paid for security which we did'nt have, pfc fee whatever that is, a convenience fee plus a booking fee by making our pkg over phone direct to airline and a segment fee...I really think this should all be looked into. Our flight was 460 Aug. 16, out of Vegas. Mary & John Stockdell., 2010 N. Bloomington St.B-2, Streator, IL. 61364 our phone # is 815-822-9762 e-mail is [email protected]