DO NOT TRUST THIS COMPANY!!!
I purchased 6-24 oz cans of GOOD START baby formula. Yesterday, I received 6-12 oz cans of the formula. I payed a total of $127 for the package which was on backorder. I received it after waiting 3 weeks to get the package (during which time they switched the website to say 12 oz) When the package arrived they shipped 12 oz cans instead. In the 3 weeks that the formula was on "back order" THEY CHANGED THEIR WEBSITE TO SAY 12 OZ. OMG... CAN YOU BELIEVE THEY WOULD DO THAT? ugh... this is the end to my online shopping. I can't believe they would cheat me like this. Then I called to talk to customer service and spoke with a representative ANTHONY who refused to help me and just kept saying "you must pay for your return". Well, NO WAY. After reading some of the other reviews, I think I will pay for my return and they won't even give me the credit back!! Why are they still in business? After reading the reviews (too late), I see they do this to so many people. Please help spread the word so this doesn't happen to more people. I am a new mom and this is the last thing I wanted to deal with, but I don't want it to happen to others. If any of you are new mom's out there and know how much formula costs, I am sure you feel my frustration.

The company misrepresents it's shipping timeline. My order has been "awaiting shipment" for 48 hours. The customer service rep stated that the website just says that and it doesn't mean that the product is actually awaiting shipment.

Buyer Beware!