I returned a telephone call from Allied International Credit regarding an outstanding matter. The matter is a result of a serious and convoluted situation. While speaking with the agent I explained to her the nature of the circumstance and explained to her I am seeking a positive solution for all concerned. I explained that my husband passed away suddenly intestate (without a will) I have two young children and recently lost my job due to my vehicle being stolen while I was working. I also explained that my son was assessed at the doctor that given day for chest pain and the ecg was abnormal... that my attention should be focused on him and I was taking the time to return the call to meet a negotiation that works for all concerned and not to be insulted. I also explained that I had a appointment with a Trustee to talk about a proposal. The Agent shouted at me, insulted my situation and told me if I can pay for a trustee to handle a bankruptcy or proposal then I could afford to pay my account. What she failed to hear or realize is that my income source is not enough to pay for a bankruptcy and due to lack of income I probably wouldn't qualify for a proposal, yet despite the odds I am seeking a solution to try and do what is right. I mentioned I would have the individual assisting me contact them next week. The Agent became upset, lost control and hung up but not before she insulted me again. I tried to call back and speak with a different agent to explain what had happened and the Allied Agent said, we don't care about your problems and or if you are trying to work it out. We are a collection agency and we want payments NOW!! She also hung up. My advice is try and deal with the company you owe money to. Avoid calling these people back. They only make you feel worse for trying. Good Luck!!