I hate this site. They just told me that I couldn't refill an Rx that was written a year ago that I had filled about 6 mos ago. The CS rep I spoke to was so unhelpful. She just said there was nothing they could do (or would do) and I am out of luck. I have a dog with severe allergies and I need these meds to keep him comfortable. I wouldn't use them again. They have no idea how to help customers.