I paid for my car $30K. It was stolen in 2 months after I bought it and Allstate paid only $25K claiming that the value of the car had dropped. The police report clearly stated that the car was stolen. The thieves were not apprehended but I was not a police suspect. Despite this fact, the Allstate investigators tortured me for 6 weeks and directly accusied me of stealing my own car. The car was found in several days, placed in a body shop but the estimate to fix the car was $40K (basically it needed to be totalled). In 5 weeks when I went back to the shop to take my personal belongings from the car, the car was not there. I spoke with the owner and he stated that Allstate had prohibided him from talking to me so the car was towed to an auction w/o my knowledge with my personal stuff inside. The location of the auction was not provided and it would have been late anyway to take any actions since it was done 3 weeks prior to my visit. Allstate consealed all these facts from me.

I can not believe this. We have been with Allstate for years with home, auto, RV and motorcycle coverage. Just yesterday I was run off the road by a tractor trailer traveling in the wrong lane. I hit a rock outcropping and did 5 grand damage to my car. (No one injured.) After calling 911 I called Allstate. The rep asked all the questions and ended the call by telling me I was at fault. Naturally I said, what? She said because I hit a rock cliff face and had not gone under the tractor trailer it was my fault. I told her the tractor trailer driver was cited and I was not. I gave her the other drivers name, company he drove for and their insurance (all given to me by the police.) The woman said she didn't need it. They would NOT contact the other insurance agency and asked whether I wanted to file a claim or not. I called the opther agency, have the repair underway and am shopping for a new insurance provider. Allstate is exemplary of all that is wrong with America. Good hands? How about, "Allstate, we give you the middle finger!"

I encountered a total loss on my 2006 Ford f-250 p/up truck. They offered me $6000.00 less than the cost to replace it, and have offered less than a third of the cost to replace my heavy duty bumpers, tool box, and lumber rack. They used one comp over 200 miles from where I live. Yet, they can not provide any comps in the Dallas Fort Worth area. I have been with out a vehicle for nearly a month and to protest this will take another 3- 4 weeks.

I am a reasonable person, but they are absurd and will not reason with the facts.

I will never have Allstate Insurance again because of the way they treated me when I was involved in an auto accident. In Nashville, Tennessee I was stopped at an intersection with no traffic light, waiting to turn left onto a four-lane road in front of my sons’ high school. I did not see anything coming anywhere close, so I pulled out into the intersection. A car sped into the left lane of the 4-lane road, from around a slower car in the right lane, at least 40-45 MPH toward me. I was nearly in the middle of the intersection at that time. It hit my car in the driver’s side, then hit two other cars that were on the 4-lane road sitting in the left-turning lane waiting to turn onto the street I was on. I had my seat belt on but suffered neck and knee injuries, as well as a herniated disc in my lower back that was pushed forward into my bladder. I already had osteoarthritis and Fibromyalgia Syndrome (also known as CFIDS or FMS), a chronic incurable condition which causes extreme fatigue, sleep disturbances, and severe pain. I’d just recently started on a job and had very few sick days earned, so I had to work a full-time job in this horribly painful condition. The orthopedist said he could not help my back condition, so I spent months going to a chiropractor who finally corrected the back and neck injuries. Allstate said that the driver of the car that hit me was suing ME and Allstate was on THEIR side!! I could not believe it, having worked myself in the insurance industry for over 20 years at that time. When I got my attorney involved, the driver that hit me dropped the suit against me quickly, because local law states that the first car in an intersection (in this case, that was me) always has the right-of-way. They should have yielded to me, yet there were no skid marks on the road to indicate they had slowed down at all to avoid the accident, blatantly speeding right in front of a school where they could have hit kids crossing the road to go to school. Yet Allstate still maintained that the accident was my fault, and kept an at-fault accident on my MVR for 5 years!