I placed an order with allstate beauty. The website stated that the product was in stock and they would ship it the next day. My credit card was charged for the full amount and the product was never shipped. I contacted them via phone and email. Finally they responded to my email stating that they would cancel my order and refund my credit card in full, immediately. It is now 3 months later and I have yet to see a credit on my account. I have sent several other emails to them, asking about my credit, as well as disputing the amount with the credit card company. I would not suggest anyone do business with them! I believe this company is a fraud and they steal your money. If you look on the BBB site, they are not certified, but there is information about who the owner of the company is.

I ordered products and never received them. Of course when you call no one is ever there to answer phones, they do not respond to email. I have filed a complaint with the BBB, hopefully they will help me either get my products or my money back. What a bunch of crap. I should have investigated here before attempting to buy anything from them..

order #24822

Placed order for dinur products: ordered 2 Hydrocare face lotion, rec'd 1 hydrocare lotion. Also ordered: 1 Hydractive 24 (24 hour moisturizer), rec'd 1 hydractive eye and lip wrinle serum. Order was paid with American Express Gold Card.
Lastly, the order was placed on 4/11/09 and received on May 20, 2009. When I went online to cancel the order a "disclaimer" popped up stating that Allstate Beauty has 4 months to finalize delivery of any orders. This disclaimer did not appear when I placed the order therefore the order was accepted but the terms were deceptive. There are other retailers that can provide the items I ordered. I would not have placed an order with a company that has a 4 month policy to deliver the goods. When ordered all above-mentioned items were listed as "in stock". The total for all the items was $135.66, for that amount of money, as a consumer I'm entitled to a reasonable delivery period and the correct items ordered as well as upfront and clear terms of the transaction.

Do not order products from this company!!! They charge you for products and then do not deliver or ship. There customer service line is non-existant and goes straight to voicemail. This is a scam. ORDER YOUR PRODUCTS FROM SOMEWHERE ELSE!

Placed an order on 3/26/09 as of 4/9/09 stiil no products so i filed a complaint with the BBB in New York, demanding a refund!