Tammy Wright (972-871-6583) head of the claims department just informed me that her people were trying to settle my claim without having the doctors notes.

Chris Chadwick (972-871-6560) and her associate Eric of Allstate have been working on my case since April 2010. They contacted me on January 18th, Tuesday with the settlement amount. Chris and her associate Eric are wanting to compensate me from 4-21-10 to 6-29-10 because it was the date of my lastest doctor's appointment. I experienced pain and suffering from the date of the accident, 4-21-10 until 10-06-10.

I informed Chris that my doctor, a specialist, prescribed that I wear a hand splint during heavy activity. That it would take many months to heal, up to four months. The doctor's notes say, "Advised to give me a call if the injury is still bothering her at the end of October."


I called my doctor's office in October and told them that I was feeling better. I also asked if there was anything else I needed to do and they said no. I then called Chris Chadwick and told her that I was finally feeling well and that we could start the settlement process.


Chris Chadwick was totally unprofessional and rude when I told her that I would not settle with the amount that they were suggesting. I have never been treated so poorly in all my life.


Furthermore I recieved a phone call from Eric (972-915-2196). He told me that he didn't think my hand should be included in the settlement. I told him I was hit directly on the driver's side door. I told him that I went to the Emergancy Room and told them that I was experiencing pain and numbness in my neck, left shoulder, arm and hand. He asked me why the didn't the emergancy room x-ray my hand. I told him that I don't tell doctors what to do, I just explained to the doctors what pain I was feeling. He asked me why I waited three weeks to see a doctor about my hand. I told him that I was recieving treament for my hand since the accident and got an x-ray on my hand on 4-28-10. So he lied saying that it was three weeks later. He is suppose to be the medical examiner.

He then asked me if I wore a splint from 6-29-10 to 10-06-10. I told him that I wore the splint as the doctor advised me to do. He then said that he once he had his fingers hurt and that HIS doctor didn't have him wear anything for that long of a time. I told him that him and his situation is entirely different to my situation. He then asked how wearing a splint would heal my hand. I told him that he could call my doctor if he need specifics on the healing process.


Then today, January 20, 2011, I spoke with Tammy Wright (972-871-6583). She tells me that they only have the insurance papers from the Hand Specialist but that they do not have the doctor's notes. She said that they requested them twice and never recieved them. She said, "Maybe there is something wrong with the fax machines."


I spoke with the Hand Specialist on Wednesday, January 19, 2011 and they said that Allstate had all of the doctors notes.


So Allstate has called me and given a settlement amount without reviewing the doctor's notes. When I spoke with Chris and Eric on the phone I talked to them about the notes that the doctor had written and they said that they knew about them. It has been three months since I called to settle. On top of that they are trying to lie and bully me to settle with vital information that should be taken into consideration.

While on vacation I was notified that my house was flooded. More than 2 inches of water in the home and more than 3 feet in the crawl space. I called 1-800-ALLSTATE to get the claim started since it was a covered loss from a broken water line under the kitchen sink. Now, over a year later we are still not in our home, have had to file suit due to Allstate's ridiculous payment of less than $11, 300.00 to repair our home which was never dried correctly by the company they sent out. We were kicked out of our temporary housing by ALLSTATE, so we now live in a completely different city. I don't see my grandchild, whom I use to see daily; I didn't get to spend the holidays with my family since it is normally held at my home; and I had to take off work to travel back to our home town for the funeral of my grandmother... something I should have been in town for, since that is where I purchased my home and intended on living.
Not to mention that our ALLSTATE adjuster has never been to our home, nor has he seen the damage. He sent a wet-behind-the-ears young kid who tried to tell me what my policy stated. But yet I had just received a letter from ALLSTATE days before telling me that I shouldn't listen to anyone but the ALLSTATE claims adjuster as the adjuster is the only one who knows my policy.
We now have mold due to them hiring an incompetant company to extract the water. They state our policy only covers $5, 000.00 in mold. My point... IT WOULDN'T BE THERE IF YOU WOULD HAVE HIRED A COMPANY TO DO THE JOB RIGHT THE FIRST TIME!
Don't use ALLSTATE. We've had them for about 16 years to cover everything we've ever required insurance on and have never put in a claim. Now, after this many years, so many policies and continued coverage without submission of a claim they want to deny a covered loss.

www.AllstateInsuranceClassAction.com. For property insureds with replacement cost coverage.

I recently experienced a flood in my condominium, and my hardwood floors, which are only 4 years old and were in excellent condition prior to the flood, were severly damaged. I have requested that the floors be replaced; however, Allstate claims their position to be that "if a damaged floor can be sanded & refinished, that is what their policy will cover." They then referred to their customizer policy, which they state was in force at the time of the loss, specically pg. 19, coverage A, Conditions #3, which they state says "we have the option to repair, rebuild or replace damaged or destroyed property."

I have spoken with several contractors who have told me that the entire floor needs to be replaced due to the fact that the floors are interlaced. Allstate states that they will only pay for the replacement of some of the wood in the floor and the rest can be sanded and restained.

I am requesting that the entire floor be replaced so it will be put back into the original condition it was in prior to the flood.

I would appreciate your response on this matter ASAP since the contractor is scheduled to begin work within the next few days.

we have been around the bend with allstate for 2.5 months and we cancelled our policy in may for 2 months so they owe us 252.00 we got 29.00 so they still owe us 223.00 they arent willing to pay us they keep lieing and lieing we want our money