I had Alltel wireless for 6 years. Everytime I went to their stores I was asking about my bill which was usually $250.00 up to $500.00 per month. I always paid on time. My last months bill was $260.00. When I approached a Verizon associate about it here in San Antonio he began to inform me of all the added things like "game stop, international calling, wizard and other things all which cost $9.95 per month and was added to my account. I informed him I never ordered those items (my base plan with text, internet ect was $139.00) we began to review my account but he was not interested since he had other customers to sell to so he dumped me off to some other nerd. In the end I paid my last hugh bill, I dropped their service, bought me an IPHONE with AT&T got a plan better than Verizon for $129.00 a month oh yea, AT&T had rollover minutes something Verizon won't offer.
For those of you 80million who are on VERIZON I would PAY close attention to that bill and do not go green you need that paper bill if you have a dispute.
Good Luck