ALLY - AUTO LEASING

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Category: Business & Finances

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New Jersey, United States

ALLY - AUTO LEASING Reviews

JPC2010 May 15, 2011
ALLY - NO FAX, EMAIL OR MAIL confirmation of changes
BEWARE!!! Leased 2010 SILVERADO thru GMAC - now ALLY - Ally MAILED out incorrect registration information *rec'd by customer 5/9/2011. Stating 2010 SILVERADO registration expires 7/2011 and can no longer be driven after 7/2011, until registration renewed. THE TRUTH IS: The NJ REGISTRATION expires 4/2014!!! After calling ALLY Customer Service, you cannot speak to ANYONE in the leasing department. (1st call connected to the Phillippines, asked for Supervisor, was given supervisor in Phillipines. Asked to be transfered to USA. USA no different). ALLY took "VERBALLY" the Registration expiration date of 4/2014, they verbally told me the change made in their system!! ALLY would NOT fax, email or mail confirmation of the month & year change from 7/2011 to 4/2014. ADVICE: DO NOT DO BUSINESS WITH A COMPANY WHO CANNOT and WILL NOT DOCUMENT (via email, fax or mail) ANY CHANGE TO YOUR DOCUMENTS **THIS INVOLVES YOUR HARD EARNED $$$$. Cannot imagine giving them money to invest in CD's offered by ALLY...YOU HAVE BEEN WARNED!!!

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