I purchased 2 sticks of 512 MB Ram for $74 on 11-27-05. I received it on 11-30-05. It was defective. I tried contacting the company both on their tech support line and their tech support. They don't answer their phones, ever. I also sent them emails. They don't answer those either. I just want a refund. I would plead with anyone considering buying from this company to buy elsewhere, even if you have to pay a little more.