I took out a Cell C 'control chat' contract for my daughter which I was told would cost me R75.00 a month for 2 years. I asked if there would be any extras and was told emphatically that there would be no hidden costs. My daughter then lost the sim card so uses her old Vodacom sim card on prepaid thus incurring no costs whatsoever to Altech but this account has gradually increased from R75.00 a month to R95.00, This contract started September 2008 and has increased by R20.00 in less than a year. I am a pensioner so I cannot afford these extras and I am now in arrears. When phoning them you get no joy whatsoever. I will never again use this company for anything.

I upgraded my phone to a Nokia e51 in November, I had the phone for about five weeks and the menu started rolling, it then jammed, it was still under guarantee so I took it back. A month later it came back, had it for one day and it did the same thing, it went back to Autopage, another month later it came back, and it did the same thing. I phoned the head office in Durban and complained and he assured me that I would get a new phone on the third repair, well it did happen again, and it went back again. I phoned the manager in Durban - again, and told him that I want a replacement phone, to be told that no company in the cell phone business changes a phone unless it is faulty within seven days. I checked out a couple of the other companies to be told that the handset would've been changed with a choice to the customer of what is needed. The manager in Durban denied this again, and he said that I had to have the same phone back because the technicians are going to replace the motherboard. I am utterly and totally disgusted in the service from Altech Autopage, they do not take the customers needs into consideration. I am however going to take this further, and I will never use Altech again, once my contract is up I will use another service provider.I have been with Altech for many years, but this is the last straw, and I will spread the name around as being a disgusting and non compliant company.

In recent months, I realizd that my cellphone bill was much Higher that the nimber of calls I made. I decided to approach the provider and he subsequently informed me that There were services that I "signed up" for that is deducted from my account.

I was also informed that I should call them to "unsubscribe". The fact of the matter is that I never gave concent to any company including Altech Autopage cellular to deduct any information other than my telephone usage and their administative costs.

I do not intend continueing my contract with a company who allows their client to be mugged trough their company.

On the 21st of October I migrated my cellphone contract, and picked the HTC S740 phone. I agreed to the R1194 excess amount that must be paid in, & the operator said they had no stock, but it will take no longer than a week. I phoned several times, just to hear "Sorry no stock" It is now 5 weeks, and I am still waiting. . . yet nobody from Autopage contacted me to say what the problem is? The importer of the HTC phones, LEAF, already confirmed that they did receive stock 2 weeks ago, yet no joy from Altech autopage. There is nobody else that you can contact except the ignorant operators at the upgrdes department.

Altech autopage, your service stinks!

I keep on getting these mms/ringtones which i never subscribed to and is costing me an extra R 300+ per month. I WANT THIS REMOVED A.S.A.P !! I am gatvol.