Still no confirming email from Carl (gave me no last name but said he was the supervisor I was asking to speak to) confirming our conversation in which he stated that once the order was returned I would be credited ALSO for the shipping, handling, processing and any other fees you guys can possibly come up with. I asked Carl to please send me a confirming email of our conversation early afternoon yesterday restating the above, however, still no email from Carl. So much for not doing what I was assured he would do.

I ordered the wallet February 20, 2010, was unable to review my order, NEVER received a confirmation of the order, and had assumed the order was lost in cyberspace. UNTIL... out of the blue, $39 is deducted from my checking account. IS THIS ANY WAY TO RUN A BUSINESS???? Customer Service needs to work on their customer service, as it is very poor. At this point I'm not even interested in the product, as all else was so poorly handled.

Additionally, why the cost is so high is beyond me. The offer was one wallet for $10.99, shipping $6.99, and a bonus wallet for a mere $4.99 processing but was charged $39. Consumer beware!

I was scammed by Aluma Wallet. I wanted the $22.00 offer and my invoice was for over $50.00 with no way to question it. I called 800-777-4034 and was able to talk to an individual who cancelled my order. He offered me $5.00 to continue the order but I declined. I hope it went through.

Their forms did not permit me to enter my full shipping address and there was no way to go back and correct the situation. There was no final opportunity to enter the order after you hadd the opportunity to proof read it.

Poor quality and misleading on online order. Charged with shipping and has been overcharged.. On TV and online - it stated free shipping and order one and get one free. Did not get that - I was charged for four of the wallets plus shipping. Very misleading and the quality are very poor. Cheap plastic and made in China which very typical... Very disappointed and want money back... Waiting for two months and it came today. I even sent back a post card to refuse the order. That did not happened instead I was charged and shipped to me. I could found it at Walmart for something similar. Want money back!!!

I ordered what I thought was 2 aluma wallets for the buy one get one price as advertised… WRONG!!! By the time my order was done I had been charged over $75.00 on my Debit Card for a total of 5 Wallets!! (who the *** needs 5 wallets)?!? It doesnt let you confirm or see your final order!!… What a Rip Off!! I ordered my Wallets in Mid December of 2010 I finally got a notice in the mail that they were back ordered and would be shipped ASAP I got the notice MID MARCH of 2011… but it also said I wouldn't be charged until they shipped WRONG AGAIN!! i was charged!! I called and practically had to jump thru hoops to get my money back All I wanted was the original order of just 2 and finally they agreed to correct my order and give me credit! Believe it or not I got my 2 wallets just a couple of days later and HOW CHEAP WERE THEY?!?! the Silver “aluminum” outer cover was attached with double sided tape! One of the wallets arrived with it off of the Cheap Plastic Case!! My Advise?? DO NOT BUY!! And if you already have?? GET YOUR MONEY BACK!!

PISSED CUSTOMERScam first my card number magically vanished while ordering so I was prompted to start over .then I got through my order and my buy one get one billed out at 59.98 so after (5) calls and repeatedly told that my order hasnt posted yet so call back tomarrow this has SCAM writted all over it buyers beware. what looks like an ok deal isnt they also said they would put a hold on mt order so it could be changed but now noone knows any thing about my order. the bad thing is you never talk to the same person.