Almost everyday I go to AM PM store at 1st floor of Indonesia Stock Exchange Building to buy drinks or snacks 'coz it near my office, but today I met with a woman clerk who always chat on her cellphone while serving customers, then I grabbed a bottle of Redbull and went to the cashier to pay, and then the women clerk still chat on her phone said to me that I can't buy a bottle of Redbull 'coz she doesn't have any changes. I replied how disappointing for a convenience store that doesn't have a small change, then she starts to say things that doesn't appropriate for customer to hear, she also blames me for not paying with small money.

Was that how AM PM trained their clerks?