|
asie
May 19, 2011
CANCEL MEMBERSHIP
I WANT TO CANCELL MY MEMBERSHIP WITH THEM BUT NOW T5HEY TELL ME I MUST PAY TO CANCEL AS NO-ONE TOLD ME THAT WHEN I SIGNED UP.I DONT HAVE TIME ON A WEEKEND TO REDEEM THE VOUCHERS AS I WORK ALONE AND HAVE TWO KIDS WHO IS STILL SMALL SO I DONT HAVE THE TIME.BUT NOW THEY DONT WANT TO CANCEL THE MEMBERSHIP FOR ME
|
|
|
J Samuels
May 15, 2011
cancellation of contract
I was called a couple of months ago about this amazing vouchers - it all happened so fast - i asked the person to contact my husband and he said no, the sales person then called me again and she put so much pressure on me and because of my overload at work and i wanted to get this person off my back i said yes. I tried cancelling my contract but was told i couldnt. My debit order of R195.00 is deducted religiously each and every month. I cannot afford this contract anymore as my husband has been and still is unemployed and this is what i told the sales person when she called. I want to cancel as a matter of extreme urgency and would like to know who i must address my letter of cancellation to as i cannot afford it. Please help
|
|
|
Smirre
April 28, 2011
Cancellation
I really think that Amazing Vouchers actually "sells" a false product. They promise you the world on signing up and when you actually look at what they have to offer, it is pathetic. I honestly think that no company should be able toe trade like this. They have nothing on their website for cancellation but signing up is obviously sooo easy. Please don't make the mistake of signing up with them. I really think that this is ridiculous.
|
|
|
Panste
January 19, 2011
Debit order for 3months even after cancellation
I was convinced to take a contract with amazing vouchers very well done.I then Endeavored on cancelling the verbal contract without looking at the website and what they have to offer when speaking to the consultant she convinced me to first try it out. which i did and was not convinced as they dont offer what they say they do when speaking to you. 12032010. i then call to cancell the contract again to be told that when a Declaration was read to me the second time i wavered my right to the 5 day cooling off period and will be debited for the next 3months which i now can do nothing about. which was not explained in the declaration as the consultants make sure to run through it as quickly as they can. this is unethical and very disparate. i dont understand how a company can exist with this unethical way of practising a business.
|
|
|
Erica Mcevoy
December 21, 2010
They do not want to cancell my contract
Carla Romero from Amazing Vouchers phoned me on 03-12-r2010 I have received the card on 16-12-2010. Phoned on 16-12-2010 on 021 525 5300 to cancell card. Carla Romero is never available Spoke to 4 people they do not want to cancell the contract for the next 3 months. I have not use this card and want to cancell the contract immediatley On 21-12-2010 phoned again still do not want to cancell the contract. What must I do? I will cancell debit order at bank but they can ressubmit again with diff amount. Please what can I do?
|
|
|
Bridgette Mvuyana
December 1, 2010
I need to cancel my contract
I want amazing vouchers to cancel my contract this is not working for me
|
|
|
Marcuus
October 13, 2010
You will regret accepting a contract
When you get contacted, you will be told that the vouchers you can print are free and to the value of R3000 and you can leave your wallet at home. this is not true, the few times i logged on, majority of the vouchers were only a % off the full amount, meaning you still pay for the services. It is also said that if a debit order is returned, it will be redebited the next month. This is not true, this will cause your contract to be exctended meaning if you take a 24 month contract and miss 3 debit orders your contract will be extended to 28 months. In the terms and conditions it states that you can give a minimum of 1 month and maximum of 3 months notice if you wish to cancel your contract. If you try to cancel you will only receive a letter from them stating that your 24 month period has not yet expired without any explination and they will continue to debit you. All i want to do is to have them stop taking debit orders off my account considering that the 24 months expired in August 2009 already also considering that i asked for the contract to be cancelled in July already. I give up trying to get answers from Amazing vouchers. I have in 24 months not used a single voucher!!!
|
|
|
Outofme
September 17, 2010
What this company did is illegal
I joined amazing vouchers in Febl this year. I was told that I will only be cancel the memebership after 3 months by their call centre agent and that was one of their conditions.
Their membership was not working for me as I was paying for something that I was not utilising at all for 5 months. I then decided to call and cancel the subscription but was told by Lee Anne that I cannot cancel, as the 'waiting cancellation period' is 3 months. I then explained it to her that when I joined I was told that I can only cancel after 3 months by the conusltant who was helping me. i was told by 2 consultant that I can cancell after 3 months of joining.
After sending lee ann b a cancellation later, I went to my Bank to stop the debit order of R 265 and that was in August . In September amazing vouchers deducted R 175 from my account. Stop payment was for R 265 not R 175.
What this company did is illegal, as I did not sign any credit agreement with them. Iam an individual that falls within the ambit of NCA, such practice is unacceptable.
|
|
|
Takeme
September 13, 2010
I had never come across such nonsensical situation
I havent received my money when i called this morning i was told that i can only get it month end these people are playing games they dont even have a decency to call and let me know that they are experiencing problems it is easy to debit my account but when u are supposed to refund u keep on telling lot of stories, i am very disgusted i had never come accross such nonsensical situation.
|
|
|
Sandralu
August 30, 2010
Invalid Suppliers
I joined Amazing vouchers and had used thier vouchers for the trial period and then when I tried to print and use vouchers again I found that one cannot print the same service again the following month, therefore I emailed them and phoned them to cancel my subsription however this was not done and finally spoke to an agent and she said if I continue for 3 months then I can ccancel after that so I agreed and decied for the lower option of R199.00 p/month i Then printed the vouchers and decied to call the suppliers to find that the services that was rendere by the supplier was incorrectly indicated so I could not use that service and then found that after i printed another voucher the no given for supplier does not exist I have all the vouchers that was printed and did not use anything.They falsely indicate services that is not offered.AVM-LUTC-1, I want to cancel this mebership.
|
