Hear Ye All of Good Faith and Beware:

Recently I ordered a box set of DVD's through the Amazon website (The Wire - HBO / Complete Series). Instead of receiving the merchandise I ordered from Amazon, it was delivered to me by Amazon's representative "gr8dvdz" which is operated by a person named "Sunny B." The merchandise I received was defective (the DVD's had sound and picture Blips; and they were being played in a brand new DVD player. The DVD's also had adhesive residue on them from the packaging they arrived in; and one DVD was missing from the set. I returned the defective and incomplete merchandise, as requested, to "gr8dvdz / Sunny B."; and I was promised that my refund would be processed post haste. "Sunny B." also promised that he would compensate me for the return shipping costs personally.

I still have not received my refund, Amazon (who denies that "gr8dvdz" is their representative) is dragging their heels in assisting me with this matter and "gr8dvdz aka...Sunny B." has accused me of the following unethical behavior in my latest e-mail communication from him:


"First of all--your must behave yourselves and your manners when you are writing publicly

Secondly--we have sold you one set of DVD and not a car or truck or an airplane

Thirdly--if you buy something from a store and that product is not good and you want to return them--do you charge them for gas money ?

Four--You can write to CEO Mr Jeff or President Mr Obama --but what for-your case is really weak for what we have investigated ?

FIVE- We have checked your DVDs that you sent them-they are all working, in good shape and we believe that you have copied them and sent back to get your refund

and now we are going to fight for your every penny of refund and will prove you that you are a liar, a cheat and a fraud who just preys on genuine sellers"


If Amazon allows other businesses (gr8dvdz / Sunny B.)to distribute merchandise through their website, how can they possibly deny any affiliation with them?

This message will be sent to any website, posting board or forum that I can find to expose this type of behavior on the part of Amazon and "gr8dvdz / Sunny B." All potential buyers of merchandise from Amazon please read and heed this message. If anyone has any advise on how to bring this matter to resolution, I would greatly appreciate it being passed along to me.

Thank you,

Eddy A. Smith
[email protected]

P.S. I sent a letter to Jeff Bezos / CEO of Amazon; and it had been opened and sent back to me as "return to sender" mail.