I was out of state and did not have all mail forwarded for 2 months and thought I had paid the balance on my card. When I returned, I had $130 in fees for $230 bill. All this in a mere 2 months. Since they do not list the details of each sale, I had to go back to Amazon to see what each charged item was. It was time-consuming to determine which transaction was what. I paid the bill in full and then few weeks later, frustrated by these fees, called to cancel the card. They told me it was already canceled! Are they allowed to cancel your card without telling the customer? I learned my lesson. I will never deal with Chase Bank again.

I know there has to be some repercussions for not paying a bill on time, but this is a bit steep.