I had an amazon seller account for years until they closed my amazon seller account. I tried to contact them but they said they couldn't give a response because it was private info. So much for liking amazon all those years until now. People should be aware that amazon can close their account any time.

As an amazon seller in good standing (98% X 2 + years), I would think that these a**holes (whom I paid $40/mo) would give me even a slight consideration. Wrong! These pricks refused to answer my emails, wouldn't explain their policies when I had questions, ridiculous - may they die in internet hell! Be wary - they just want your MONEY!

I recently searched the Amazon website for a luxury leather office chair, found the one that looked best and ordered it. The chair wasn't supplied by Amazon but by another shower called MBA trading. The chair had a very long and confusing description that went something like, luxury office chair Chicago pu leather 21. Some of you may already have seen the problem. the Pu part of the description is relevant to the leather not Chicago. This basically means that the £105 chair I bought was cheap plastic and worth about £40, thanks Amazon. Happy with the way the chair looked and convinced it was leather as I searched the Amazon site for a leather chair, it was almost two months before I realised I had been ripped off!

I went to my Amazon account and was instructed to contact the seller. I did so telling them exactly what I thought of their expensive plastic chair and pointing out that the term PU leather is reportedly illegal in the UK. They merely pointed out that the return period was over. So I contacted Amazon for their help, they said the return period was over, thanks Amazon. I explained everything (as above) and their response was, ah well, you didn't buy the chair off us, you'll have to take it up with the seller, it's all in the marketplace terms, nothing to do with us, thanks Amazon.

What a load of crap! I went to the Amazon site to buy a chair, whether they supplied it or not is irrelevant, if it wasn't for the misleading description on the Amazon site I WOULD NOT HAVE BOUGHT THE CHAIR! I didn't go to any other site I went to the Amazon site therefore I hold them 100% to blame. Do Amazon really think this kind of response is going to endear them with customers? Wouldn't it be a much better solution for them to replace my chair with a leather one and have me writing blogs about how amazing Amazon are, instead of persuading people not to touch them with a barge pole. Will I ever buy anything from Amazon again? What do you think? When hell freezes over. I urge anyone else who has been fobbed off by this giant concern to post a complaint on this board, maybe together we could all take action. I reckon if no one bought anything from Amazon for a month that would spell serious trouble for them, what a good idea.

I have found several items on Amazon.com that if you order 2 then shipping cost is doubled or 3 and its tripled etc. Take clothes pins here is the site http://www.amazon.com/gp/product/B001DEIKOK/ref=s9_simh_gw_p201_d0_i2?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=18DBYYWJ80VRAX6AR3KF&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846
Look to the right and you see shipping $5.82 now change quantities to 10 now shipping is $58.20 the shipping no matter what exceeds the item cost! How can they charge that much for items weighting maybe 1/8 lb?

Absolutely appalling customer service. Very rude e-mails from executive customer services department.
Claimed that they did not receive back damaged and faulty items that they had authorized to be returned despite the fact that they were provided with a copy of proof of collection obtained from the courier.
A huge company granted however their attitude towards extremely loyal customers via e-mail is absolutely disgraceful IMHO. They basically believe they can speak to people as they see fit and you're completely powerless to express your dissatisfaction as they've closed your account(s).
Considering they claim that they're a customer-centric company this is no way to treat customers of whom have been extremely loyal to their brand.