Amazon
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Category: Websites
Contact Information California, United States
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Amazon Reviews
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Amazon Ripped me off
September 27, 2010
Taking Sellers Inventory
Amazon - ropes buyers in and tells them to ship their items to - Amazon owned warehouses. Then they will ship etc... sounds great. But the truth is - they loose and take inventory. I had inventory to be returned to me. they said they shipped 5000.00 worth... did not arrive on my end. I have tried and tried for two years to find out where my inventory or money is. but they have no communication set up. every time I email. No logical response.
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Nelson DAN
September 23, 2010
Amazon Fees
I sold my books on Amazon for years. I did not sell a lot because of the competition. I can't sell a book for 1 penny. Just recently I noticed they made almost half or more in profit. Here is the scenario. I sold a book for 2.00. The buyer pays 2.00 plus $3.99 in shipping. The total in sales is $5.99. Now Amazon takes a total of $3.19. This is what they charge every time you sell a book unless you sign up for the monthly selling fee of $39.99. I don't sell that many books to pay $39.99 every month.
Now I have to deduct the shipping of $3.45 to ship. Subtract the postage fee of $3.45 and Amazon's fees of $3.19 and what do you get? NOTHING! What is my sale - O DOLLAR!!! Amazon will get their $3.19 regarding if you sell your book for $.99. I don't see how sellers make any profit on the .01 penny cost.
I spoke to an Amazon representative who first of all does not speak very good English and second who was not very helpful at all.
I closed my seller account. I will sell my books to a bookseller who is less greedy.
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Steve40
August 22, 2010
50% sale on tools
Amazon sent me an e-mail stating 50% off of Black and Decker tools. The price of the item I was interested in was actually marked up 100% and then then the price was slashed 50%. I compared the price with competitors to verify what Amazon was trying to pull, Amazons 50% off was actually the average sale price of the item at competitor prices. I would definitely shop around and compare prices before purchasing through Amazon.
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Isabelle
August 20, 2010
The shopkeeper did not replace the product
We Bought a xbox 360 on 11th July 2010 and the Shopkeeper gave 1 year Gaurantee on it.It Stopped Working on 16th of July 2010.We Contacted Microsoft on 16th of July 2010.They Said to take it back to the Shopkeeper.The ShopKeeper(Vikrant)Did not replace the Product instead kept Denying that anything can Happen to the XBOX so soon.We left it with Him on 17th of July.Since then it has been with Him.He Has Done Nothing to Replace the Product or Give our Money Back.Infact he keeps Delaying it.The Product has been with Him for 1 month and now he is saying that we will have to Pay the Cost once they can find out the Problem and repair it.Since it has not been our Fault Please Take Appropriate Action Against Him.
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Oster
July 28, 2010
Stay away
I ordered an electronic dictionary. One hour and a half later I realized that because of the way Amazon's order page is set up, the item was going to the wrong address. So, I try to cancel the order. I can't. I call Amazon. Guess what? The Amazon representative says that with this particular Amazon seller, there is only a 30 minute window to cancel. Nowhere is that information provided on the site. Also, even Amazon cannot contact these people directly, for example by phone or e-mail, fax. I am not kidding. You can fill in one of the message boxes (oops like the one I'm filling out now) which does not provide you with a "paper trail." In other words you don't have a copy of the e-mail you sent. Yes, I can get my money back. One way to get your money back when Amazon is irresponsible is to use SMALL CLAIMS COURT. But, it's not really the money. It's the time and dealing with the dishonesty. Failing to inform a customer of information that is necessary in order to make a reasonable choice about whether to use a service is dishonest. I have to take responsibility for using Amazon at all though. I needed something fast. It was a mistake to use them. It would have been faster to get in my car and go 30 minutes to a mall. It would have been a whole lot cheaper too; it probably would have caused less pollution. Let's hope Elizabeth Warren gets the job. We need consumer protection. The only positive is that they added the sales tax that they had been illegally not charging in order to undercut legitimate retailers. The legitimate retailers disappeared and so we were stuck with Amazon.
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Richard58
July 20, 2010
I will never to buy from Amazon.com ever again
First thing I cant believe that a company like Amazon.com would hire people who cant speak English for telephone support for customer service. They also cant give information about packages they order. You are better to go to the direct merchants sight than to deal with Amazon.com . They are very Rude and can never give a direct answerer they are terrible If I was a consumer wanting to purchase anything I would not recommend Amazon.com you are much better off going to the direct store . I give Amazon a Failing grade for customer service F- I will Never to buy from Amazon.com ever again. I Write everyone possible to tell them why they should never use Amazon.com.
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Ozgurg
July 12, 2010
Late delivery
I ordered a book online from Amazon.co.uk and it's been 15 days! Can you believe it? I didn't go to Amazon.com just fro to get it faster and went to Amazon.co.uk but I regret it now!
If you order something from Mars, it would arrive by the 5th day at the latest. They can't even provide a tracking number and I don't even know where my order is.I'm totally dissatisfied with their service. Such a long wait time.
I will never ever order anything from Amazon.
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Katherine Harm
June 29, 2010
trying to get my address change
Amazon gave out my address to people that I try to order dvd 's and they return them.I realy did want those dvd. My Name is Also wrong I Try to contact them Ihad no luck. my name is Katherine Harm my address is 729 16th Street Port Huron Michigan 48060 Phone n0 is 810-985-4452 .I would like it very much if amazon would check into This.If They Can, not fix this wii cancle my account threw Amazon . I hope you can help me with this. Thank You. kATHERINE hARM
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nelson savidge
June 8, 2010
no refund
Purchased outdoor internet camera (169.00 dollars) returned camera to amazon headquarters by mistake.
i have proof of delivery to their warehouse in Kentucky. UPS has proof of delivery.
Amazon has the camera, they admit that, but refuse to give me the camera or my money.
this started January 19, 2010 and still they won't help me. It is the most impersonal
response i have ever experienced. i have talked to 5 people who promised to help.
and in the end they basically said tough luck.
nelson savidge
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denn1
May 27, 2010
Unethical bussiness practices
I've been a seller on amazon.com for 7+ years, selling books and CD's. However the last few years it's not really been worth continuing this line of sales. They charge $35.00/month for a pro-bussiness account. We called over 3 months ago, to close our account.
1st call: well you just can't delete it without notice, please put your account into vacation mode, so any sales that might be in process, etc don't get messed up, wait 2-3 weeks then cancel. Of course, another $35 to amazon.
2nd call "2nd month". are you sure you checked the right box to delete your sellers account? Please do it again. Of course, another $35 to amazon.
3rd call "3rd month", somehow no longer in vacation mode, wants us to wait again... UGH! no thanks; well ok here's what you need to do. go to your listing page, max 25 items, indivually select delete for every item on that page. hit go... now wait 15 minutes for inventory system to recognize the update. now go to 2nd page, and continue.. for 3000+ items...
my resonse: this is totally silly, why can't you just delete my account..
answer: we will sir, AFTER you delete all 3000+ items.
my resonse: that will take me all night
answer: well it took you a long time to enter them, it should take you a long time to delete them all.
I also told, until you spend whatever time is necessary, be it all day, or all day & all night and follow all our rules, indivually delete you 3000+ items, we will continue to charge your credit card $35.00 a month, and there is nothing you can do about it.
sent them several not so friendly emails about how unfriendly they were to anyone not wanting to continue doing bussiness with them, and I was somewhere around deleting item #125 of 3000+ and magically all my items were deleted. Of course this was after insisting to talk to a manager several times, and being told, none were available to talk to "he did say that its not that one wasn't available right now, it's that none are available for you to speak to, implying, no manager would ever call me back".
after this experience, not only will I never sell on amazon, I will also never place an order of any kind with them.
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