I have a $510 balance from gift cards at Amazon. I wanted to purchase a IPad 2. Amazon doesn't carry them, just their merchants have them. But the cheapest one I can get is $560.00. But Amazon sells Target gift cards. Target also sells the Ipad 2 I want for $499.99. So I thought I would buy a Target gift card purchase it that way. Amazon will not allow you to do that. You cannot use your Amazon gift card balance to purchase gift cards. Cash only. That is not right. If they are going to do that then they shouldn't even have Target gift cards for sale. Basically they are making me spend my gift cards with them to purchase the same IPad for $60 more. So I am basically being robbed of $60 because the refuse to sell me a Target gift card. So I absolutely HATE Amazon. I have talked to customer service for 3 days straight, and they keep saying somebody will call me from the resolution department. Well day 3 here and still no call. So not only do they lie, about trying to help you, they just don't CARE at all.

I purchased two inkjet cartridges for my printer through the Amazon.com marketplace. It was a third party vendor. I received my notice the item was paid (I have a bank account linked to my Amazon account) my item shipped. I received it no problem, all is good. 6 days after the transaction I get a letter in the mail (the US postal service, not an email) from a collection agency saying my payment didn;t go through and I owe them the merchandise cost and a $25 collection fee. I checked with the vendor who said he got paid, come to find out if your bank account information (checking or credit card) is outdated or expired, Amazon immediatly ships the account to this collection agency. No email from Amazon about your account information needs updating, no infomation that your payment didn;t go through...nothing. Just a collection agency snail mail letter. Outdated account information is inevitable in this world of ecommerce. We have back account inforamtoin all over the place. Not good but it is a fact of life. Amazon will not be getting my business and I am going make this slimey practice know to as many as I can. Before you criticize, how many can say all their account infomaion is right all sites they do business with ? Anyone... Bueller...?

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Privacy Policy
Amazon.com sucks – seller sent wrong item and they won’t honor their guarantee!
May 15, 2010
By Smeggy2


I recently purchased the Shawn T’s Insanity fitness workout DVD from Amazon.com. The price was better than what I’ve seen on the late-night TV infomercials from Beachbdy – it was going for around $90 rather than the full retail price of $129 or so. Amazon has this supposed A to Z guarantee program that guarantees that a buyer will receive what they ordered or get their money back.

Well I ordered the Insanity DVD workout program and when it arrived it wasn’t the actual thing you see on TV it was a definite bootleg copy. It was in a container that looked like the real thing, but inside it each of the DVDs was a burned DVD. The seller had written in magic marker as to which CD was which number and so on and so forth – definite bootlegs. But the problem here was that this shady seller took so long to ship it out to me that Amazon would not handle the refund.

They said it was my fault that I didn’t request a refund within a certain period of time. I’m sorry here, but how am I supposed to do that when I don’t even have the item yet? The seller made up some great excuses along the way a to why it was taking so long – they had a death in the family, and so on. And I really felt sorry for them. Unfortunately, none of it was true. They just did that on purpose so that it would take so long that when I finally received it was outside of Amazon’s A to Z guarantee program.

I paid over 200.00 for a nokia cell phone from amazon. they sent me a european cell phone that vwont charge. it has to have a charger from europe. i cannot return it. its less than 2 months old.

I set up a wishlist, made it public just on the off-chance someone would be kind enough to buy me something. Under all the promises of being secure, and that I don't have to reveal my address to the buyer, Amazon will maintain all that information, I publish the wishlist.
I happen to check it and find something has been purchased. I check around and find who has and what have they received in their email... MY ADDRESS in the confirmation of shipment email.
I get on to Amazon to complain about this breach of security, to find the best they can do is report it for investigation. I shouted, some unknown person now has my home address! Well we can at max credit you $5 for the inconvenience.

In summary, DO NOT USE THE WISHLIST FUNCTION ON AMAZON ESPECIALLY IF YOU ARE MAKING THE LIST PUBLIC!

Their complete lack of security, privacy and confidentiality is sickening!

I have a copy of the transcript if anyone would like to read it.