Let me start off by stating: Never buy from "annabellebooks" on Amazon.com

I normally have a very positive experience when dealing with sellers through Amazon.com. However, today I have to say I am very displeased with the seller "annabellebooks."

I ordered the book 'Fuzzing: Brute Force Vulnerability Discovery' written by: Michael Sutton (Author), Adam Greene (Author), Pedram Amini (Author) on the 8th of last week. Normally I at least see a status of shipped or some sort of estimated delivery date. annabellebooks had not updated any info as of today. Upset by the lack of service and information given in comparison to other sellers (I buy a lot of books) I decided to rate the seller 2/5 not the worst rating they could receive but they didn't live up to my expectations of a seller. I left a comment that I ordered the book the 8th and it still wasn't listed as being shipped the next week. I promptly received the following messages from the seller.

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"The payment date of the book by you was August 8th. It is now only August 13th! How is that a week after you ordered it? This is completely unfair and false. This line of feedback should be removed at once. Check your order date, and get your story straight!!!"
- annabellebooks.

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(For the record I have yet to receive the book or information about the order)

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Hello,

I saw the line of feedback, and I don't understand what you mean. You ordered the book on Aug 8th, obviously you got it, and now it is Aug 13th. How is that a week after you ordered it? If you do not remove this feedback I am going to contact Amazon regarding your unfair remark.

Sincerely,
Annabelle Books

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I contacted Amazon.com both via E-Mail and Phone. I have yet to hear back via my E-Mail and the phone conversation consisted of me being told that there is nothing Amazon.com can do.

I would have been satisfied to repost my review as 1/5 and explaining the horrible customer service I was provided. Since, I can't do that I plan on posting my negative experience with this seller to every seller complaint medium I can find.