So I puchased a TAG HEUER Watch for my wife prior to Christmas. The watch was around 1000.00 dollars. When I recieved the watch it was beautiful however when reviewing the warranty card it was not attached. Apparently Amazon will now assume responsibility of the watch for two years. Because Amazon contracts through a third party company for the watch repairs the third party company only will repair the mechnism itself, not the crystal face, crown, bezel or band. However if the watch due to manufacturer defect was compromised in some way TAG HEUER's warranty would be responsible for the repairs. There is a section in the third party warranty form that you must print off of the website that also reads that some states may be able to recieve full coverage under the warranty but they neglect to mention what states those may be. So at this time my watch is not even broken and it's taken roughly four days to get no where by phone and by emial despite making contacts. At this point after speaking to an Amazon Supervisor Angel who was very understanding and sympathetic she had explained to me that you cannot reach that section of Amazon by phone and they would email me. That already reaks of poor customer satisfaction. I'm not sure how Amazon makes out in this deal by offering a third party to service such an expensive watch but I suspect someone is making money somehow off of this. My biggest issue with this is that this is not immediately mentioned to the purchaser when purchasing a watch from Amazon. This also was not a merchant working through Amazon this was purchase from Amazon by Amazon. I would quetion any warranty through Amazon.com and do some research as far as the watch it is number #WAF1414.BAO812 TAG HEUER Women's 2000 Aquaracer Watch. Again for clarification purposes the watch and the price were great however Amazon's ability to assume the original warranty is horrible.